Associate Director, Change Management
Merck
June 24, 2026
Remote friendly (West Point, PA)
United States
Human Resources
Associate Director, Change Management
Responsibilities:
- Lead development and execution of integrated change management strategies across DDT programs and use cases.
- Partner with DDT leadership, workstream leads, and use case owners to align change strategy with program objectives and value realization.
- Drive stakeholder engagement (impact assessments, readiness planning, sponsor alignment).
- Establish and lead a change agent/champion network to support adoption across DSCS.
- Define and execute communications and training strategies to enable awareness, understanding, and behavior change.
- Track adoption metrics, risks, and resistance; implement mitigation actions for sustained adoption.
- Support post-go-live activities (reinforcement strategies, hypercare, continuous improvement).
- Coach program teams and sponsors on change management best practices.
- Ensure alignment between change strategy, communications, training, and delivery teams.
Qualifications:
- Bachelor’s degree required; advanced degree (MBA, MS, or equivalent) preferred in business or pharma related field.
- 5–10+ years’ experience in change management, digital transformation, or organizational effectiveness within Pharma/Biotech.
- Proven experience leading large-scale, cross-functional change initiatives.
- Strong stakeholder engagement/influence skills across senior leadership and global teams.
- Demonstrated ability to develop and execute adoption, communication, and training strategies.
- Experience with program delivery environments including integrated governance and stage-gate processes.
- Strong business acumen; align change to measurable business outcomes.
- Excellent executive communication skills and ability to coach leaders/teams.
- Experience in complex, matrixed organizations.
Preferred skills:
- Process development; familiarity with digital/data platforms (analytics, automation, data foundation).
- Hub-and-spoke operating model experience; knowledge of change methodologies (Prosci, CEM, SRF).
- Experience building/scaling change networks.
Application:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub as a current employee). Application deadline is stated on the posting.
Responsibilities:
- Lead development and execution of integrated change management strategies across DDT programs and use cases.
- Partner with DDT leadership, workstream leads, and use case owners to align change strategy with program objectives and value realization.
- Drive stakeholder engagement (impact assessments, readiness planning, sponsor alignment).
- Establish and lead a change agent/champion network to support adoption across DSCS.
- Define and execute communications and training strategies to enable awareness, understanding, and behavior change.
- Track adoption metrics, risks, and resistance; implement mitigation actions for sustained adoption.
- Support post-go-live activities (reinforcement strategies, hypercare, continuous improvement).
- Coach program teams and sponsors on change management best practices.
- Ensure alignment between change strategy, communications, training, and delivery teams.
Qualifications:
- Bachelor’s degree required; advanced degree (MBA, MS, or equivalent) preferred in business or pharma related field.
- 5–10+ years’ experience in change management, digital transformation, or organizational effectiveness within Pharma/Biotech.
- Proven experience leading large-scale, cross-functional change initiatives.
- Strong stakeholder engagement/influence skills across senior leadership and global teams.
- Demonstrated ability to develop and execute adoption, communication, and training strategies.
- Experience with program delivery environments including integrated governance and stage-gate processes.
- Strong business acumen; align change to measurable business outcomes.
- Excellent executive communication skills and ability to coach leaders/teams.
- Experience in complex, matrixed organizations.
Preferred skills:
- Process development; familiarity with digital/data platforms (analytics, automation, data foundation).
- Hub-and-spoke operating model experience; knowledge of change methodologies (Prosci, CEM, SRF).
- Experience building/scaling change networks.
Application:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub as a current employee). Application deadline is stated on the posting.