Associate Director, Access & Reimbursement (ADAR) CV - Thousand Oaks, CA
Novartis
August 21, 2026
Remote friendly (Thousand Oaks, CA)
United States
Market Access
Responsibilities:
- Provide in-person (or virtual as needed) education to defined accounts on access and reimbursement topics to support aligned Novartis product strategy.
- Serve as patient access and reimbursement lead in business-to-business conversations with account executives; manage pull-through of access/reimbursement strategy and downstream operations.
- Support large, complex accounts by working with executives, providers, administrators, billing/coding, claims, and revenue cycle leaders to enable patient access.
- Analyze access/reimbursement problems and develop solutions for local payer policy coverage and barriers; support provider-level reimbursement issues.
- Maintain expertise in regional/local access landscape and act as reimbursement expert as needed.
- Interface with Patient Support Center and Access & Reimbursement Managers on case tracking, issue resolution, reimbursement support, and office staff education.
- Educate HCPs on acquisition pathways (including buy-and-bill and facility pull-through) and alternative channels (white/clear/brown bagging, alternate site of care).
- Assess access situation and develop/communicate a Plan of Action (POA); educate stakeholders on ordering, payment, inventory, and product returns/replacement.
Qualifications (Minimum):
- Bachelor’s degree required; business/biological science preferred; advanced degree preferred.
- 5+ years pharma/biotech experience (Patient Services, Market Access, Sales, and/or account management), with 2+ years in a Patient Services practice support role for specialty products.
- Experience with highly complex practices/health systems; strategic proactive account management.
- Deep expertise integrating manufacturer-sponsored patient support programs; specialty pharmacy network experience.
- Knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail).
- Reside within territory or within 60 miles commuting distance; travel 60–80%; valid driver’s license.
Benefits/Compensation:
- Salary range: $160,300–$297,700; performance-based cash incentive; possible annual equity awards.
- Comprehensive US benefits (health, life/disability, 401(k) match) and time off.
Application instructions: None stated.
- Provide in-person (or virtual as needed) education to defined accounts on access and reimbursement topics to support aligned Novartis product strategy.
- Serve as patient access and reimbursement lead in business-to-business conversations with account executives; manage pull-through of access/reimbursement strategy and downstream operations.
- Support large, complex accounts by working with executives, providers, administrators, billing/coding, claims, and revenue cycle leaders to enable patient access.
- Analyze access/reimbursement problems and develop solutions for local payer policy coverage and barriers; support provider-level reimbursement issues.
- Maintain expertise in regional/local access landscape and act as reimbursement expert as needed.
- Interface with Patient Support Center and Access & Reimbursement Managers on case tracking, issue resolution, reimbursement support, and office staff education.
- Educate HCPs on acquisition pathways (including buy-and-bill and facility pull-through) and alternative channels (white/clear/brown bagging, alternate site of care).
- Assess access situation and develop/communicate a Plan of Action (POA); educate stakeholders on ordering, payment, inventory, and product returns/replacement.
Qualifications (Minimum):
- Bachelor’s degree required; business/biological science preferred; advanced degree preferred.
- 5+ years pharma/biotech experience (Patient Services, Market Access, Sales, and/or account management), with 2+ years in a Patient Services practice support role for specialty products.
- Experience with highly complex practices/health systems; strategic proactive account management.
- Deep expertise integrating manufacturer-sponsored patient support programs; specialty pharmacy network experience.
- Knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail).
- Reside within territory or within 60 miles commuting distance; travel 60–80%; valid driver’s license.
Benefits/Compensation:
- Salary range: $160,300–$297,700; performance-based cash incentive; possible annual equity awards.
- Comprehensive US benefits (health, life/disability, 401(k) match) and time off.
Application instructions: None stated.