Associate Border Security Analyst II
AbbVie
September 02, 2026
Remote friendly (San Francisco, CA)
United States
$65,500 - $125,500 USD yearly
Other
Working in the Border Security operations space, the Associate Border Security Analyst performs day-to-day operations on Firewalls, IPS and IDS platforms, and Zscaler.
Responsibilities:
- Perform day-to-day operational support of global network security infrastructure, including Palo Alto Networks firewalls, Panorama, Zscaler ZIA, ZPA, ZCC, Tufin, and VPN technologies.
- Implement firewall and network security policy changes per change-management, security, and operational procedures.
- Create, modify, troubleshoot, and remove firewall security policies, NAT policies, objects, services, and related configurations.
- Troubleshoot complex firewall, VPN, Zscaler, and network connectivity issues using logs, traffic analysis, packet captures, and Tufin.
- Support escalated network security incidents/problems; identify root cause and implement corrective actions.
- Monitor infrastructure and proactively identify configuration, performance, connectivity, and security issues.
- Collaborate with network engineering, infrastructure, application, cloud, and security teams.
- Participate in upgrades, migrations, maintenance, and technology implementations.
- Maintain technical documentation, operational procedures, and configuration records.
- Participate in after-hours, weekend, and emergency support.
Qualifications (Required):
- Bachelor’s + 2 years related experience, or Master’s with 0 years.
- Experience in network engineering/security/firewall operations.
- Hands-on Palo Alto Networks firewalls (policy creation/modification/troubleshooting/maintenance).
- Palo Alto Panorama experience.
- Hands-on Zscaler (preferably ZIA, ZPA, ZCC).
- TCP/IP, routing, NAT, DNS, VPN, and network security concepts.
- Ability to troubleshoot firewall policies/connectivity/VPN/infrastructure issues.
- Experience with ITIL/change-management and enterprise change-control.
- Ability to analyze firewall logs/traffic flows to identify root causes.
- Strong verbal and written communication skills.
- Ability to work independently and support extended hours/weekends.
Preferred:
- 5+ years experience; Palo Alto certifications (PCNSA/PCNSE/PCSAE); CCNA/CCNP; CISSP; large global enterprise experience; firewall automation/APIs/Python or scripting.
Benefits:
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) to eligible employees.
- Eligible for short-term incentive programs.
Responsibilities:
- Perform day-to-day operational support of global network security infrastructure, including Palo Alto Networks firewalls, Panorama, Zscaler ZIA, ZPA, ZCC, Tufin, and VPN technologies.
- Implement firewall and network security policy changes per change-management, security, and operational procedures.
- Create, modify, troubleshoot, and remove firewall security policies, NAT policies, objects, services, and related configurations.
- Troubleshoot complex firewall, VPN, Zscaler, and network connectivity issues using logs, traffic analysis, packet captures, and Tufin.
- Support escalated network security incidents/problems; identify root cause and implement corrective actions.
- Monitor infrastructure and proactively identify configuration, performance, connectivity, and security issues.
- Collaborate with network engineering, infrastructure, application, cloud, and security teams.
- Participate in upgrades, migrations, maintenance, and technology implementations.
- Maintain technical documentation, operational procedures, and configuration records.
- Participate in after-hours, weekend, and emergency support.
Qualifications (Required):
- Bachelor’s + 2 years related experience, or Master’s with 0 years.
- Experience in network engineering/security/firewall operations.
- Hands-on Palo Alto Networks firewalls (policy creation/modification/troubleshooting/maintenance).
- Palo Alto Panorama experience.
- Hands-on Zscaler (preferably ZIA, ZPA, ZCC).
- TCP/IP, routing, NAT, DNS, VPN, and network security concepts.
- Ability to troubleshoot firewall policies/connectivity/VPN/infrastructure issues.
- Experience with ITIL/change-management and enterprise change-control.
- Ability to analyze firewall logs/traffic flows to identify root causes.
- Strong verbal and written communication skills.
- Ability to work independently and support extended hours/weekends.
Preferred:
- 5+ years experience; Palo Alto certifications (PCNSA/PCNSE/PCSAE); CCNA/CCNP; CISSP; large global enterprise experience; firewall automation/APIs/Python or scripting.
Benefits:
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) to eligible employees.
- Eligible for short-term incentive programs.