Area Lead Site of Care - New Orleans, LA (Rare Disease)

Role Summary

Area Lead Site of Care - Rare Disease based in New Orleans, LA. Responsible for prospecting and establishing B2B relationships with local sites of care, developing and driving account/partner business plans, and coordinating activities to increase pull-through across infusion services for Rare Disease therapies.

Responsibilities

• Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies.
• Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team.
• Identify gaps in existing SOC networks and develop plans to expand SOC options.
• Pull through national partnership contracts at the local level.
• Provide ongoing access-related education including coding and billing; conduct quarterly business reviews with SOC administrative leaders.
• Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned SOC customers/partners.
• Evaluate, develop, monitor, and measure partnerships/business plans within designated accounts to align with objectives (profit, growth, value).
• Develop and grow relationships within accounts to meet business needs through a collaborative approach.
• Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits.
• Develop business cases to support contracts; negotiate and manage to ensure optimal results, if applicable.
• Understand healthcare issues/strategies, customer issues/trends, and best practices to establish credibility beyond product/therapeutic areas.
• Co-develop and manage execution of jointly developed customer plans; hold customer and company accountable for plan execution.
• Review and analyze contracted performance; communicate account performance with key internal stakeholders.
• Exercise sound judgment and oversight to ensure integrity and compliance with company policies.
• Adhere to regulatory and compliance guidelines and Company policies.
• Attend/staff/participate in meetings and/or conferences as requested by management.
• Develop and implement own business plan.
• Lead or contribute to special projects to drive operational performance and opportunities.

Qualifications

• Basic Qualifications: Doctorate degree and 2 years of Sales and/or Account Management experience; or Master’s degree and 4 years; or Bachelor’s degree and 6 years.
• Preferred Qualifications:
  • Experience identifying and activating sites of care across infusion service areas (SPP/Infusion Management Companies, hospital outpatient and infusion centers, home infusion, individual buy-and-bill practices).
  • Infused therapies experience; rare disease experience preferred.
  • Reimbursement experience in Rheumatology, Nephrology, Ophthalmology, and/or Endocrinology preferred.
  • Recent launch experience with infused products preferred.
  • Ability to work independently with supervisory guidance as needed.
  • Strong understanding of healthcare regulatory environments and integrity.
  • Innovative account approaches; strong attention to detail and policy understanding.
  • Excellent planning, organizational, and cross-functional collaboration skills; high urgency.
  • Travel: approximately 70% travel, including overnight and weekend commitments.
  • Proficient in Microsoft Office; professional, proactive demeanor; strong interpersonal and communication skills.

Skills

• Relationship management with SOCs, providers, and partners
• Strategic account planning and execution
• Contract development and negotiation
• Education on coding, billing, and access strategies
• Cross-functional collaboration (Sales, Medical Affairs, Reimbursement)

Education

• Doctorate/Master’s/Bachelor’s in a relevant field required per Basic Qualifications