Area Field Leader (Pain), New England

Role Summary

The Senior Director, Area Field Leader (AFL) is a second line sales leader responsible for developing, leading, and coaching a team of 8 Regional Field Leaders (RFLs) who each manage a team of 8-10 reps; account managers and territory managers. Pain Territory Account Managers (PTAMs) focus on driving and pulling through hospitals/health system volume and access, expand activation and breadth of prescribers within the hospital setting. Pain Territory Business Managers (TBMs) focus within the PTAM’s surrounding community, calling upon PCPs, oral surgeons, and selected specialties—to broaden reach and accelerate appropriate, on label adoption within these community targets.

This role reports into the Vice President, Field Sales & Strategic Customer Engagement, U.S. Commercial, Pain. This role will join a team of 3 existing Area Field Leaders (AFLs) and will be responsible for ~80 field-based employees across 8 regions. The Senior Director must live within the geographic area they are leading.

Responsibilities

• Leads recruiting and build out for 6 Regional Institutional Account Management teams, hires and retains a high performing team, the drives results while living the Vertex values
• Establishes launch sales & access goals, helps to shape forecasts based on market insights, tracks actual performance against expectations and modifies strategies in response
• Supports business goals and maximizes patient impact by leveraging data analytics and field insights and providing strategic guidance to the Regional Leads and their teams
• Tailors coaching to specific Regional Leaders to particularly development goals to positively impact outcomes for patients
• Identifies area, territory, and institution specific opportunities and barriers cross-functionally to ensure success
• Creates a positive and collaborative team culture within your Area and across the nation
• Participates in cross-functional leadership, cultivating engagement and alignment with those partners to support key initiatives and provide consistent field input, including strong collaboration with the US Pain Marketing Team to shape approaches that positively drive performance
• Partners compliantly with other field team members and headquarters colleagues to proactively analyze and address customer needs, market dynamics, and trends that support brand and portfolio objectives
• Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders

Qualifications

• 12+ years of experience in healthcare/biopharmaceuticals in marketing, or an equivalent combination of experience and education
• 5+ years of supervisory/management experience, including direct experience leading teams of 1st line leaders, or the equivalent combination of education and experience
• Significant hospital customer engagement experience, including leading institutional sales teams
• Fosters the highest level of teamwork and collaboration; excellent coach
• Experienced in executive level customer service; exemplary communication skills
• Ability to proactively think of creative solutions to achieve desired results when faced with barriers, engaging with appropriate team members and escalating issues effectively
• Demonstrated understanding of the legal, regulatory, and compliance environment, ability to model expected behavior for the team and shape policies

Education

• Bachelor's degree; Master’s degree preferred

Additional Requirements

• Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations
• Must live and work within the territory. Depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport
• Valid driver’s license and in good standing
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs