Allergy Territory Account Specialist – Miami, FL

Role Summary

The Territory Account Specialist (TAS) is a field-based sales leader who designs a tailored customer experience for key accounts and health care providers within an assigned geography. As the primary point of contact, you will identify mutual priorities, address needs through problem solving, and leverage cross-functional resources to improve patient outcomes, applying expertise in clinical selling, account selling, access navigation, problem solving, team collaboration, and omni-channel engagement.

Responsibilities

• Pinpoint mutual priorities and use insights across the account to formulate a strategic territory business plan that aims to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving optimal outcomes.
• Encourage clinical discussions that motivate customers to advocate for their patients, involve the entire account team to identify barriers, and offer solutions to meet the customer’s needs.
• Utilize market knowledge, competitors, industry trends, and cross-functional strategies to foresee and manage business opportunities and challenges.
• Lead planning meetings with key stakeholders to tackle complex customer issues and collaborate across departments to fulfill all customer requirements.
• Examine territory market data and trends to understand the local business landscape, promote engagement, and lead virtual and live interactions with customers.
• Utilize systems and omni-channel or multi-channel strategies to maximize the full range of capabilities for personalized engagement with customers, in person or virtually.
• Collaborate with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
• Deliver timely access assistance and work with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Qualifications

• Required: Bachelor’s degree; advanced degree preferred.
• Required: 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Required: ability to collaborate across functions in a matrix environment; proficiently communicate clinical product details; proven track record of high performance; skilled at navigating and selling to large accounts and key customer segments.
• Required: proactive, with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers; demonstrate ethical leadership and a culture of compliance with policies and laws.
• Required: reside within territory, or within 50 miles of the territory border; travel 60-80% over a broad geography; ability to drive and/or fly within the territory.
• Preferred: experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Preferred: broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.

Additional Requirements

• Driving is an Essential Function of this Role: a fully valid and unrestricted driver’s license is required.