Allergy Territory Account Specialist – Miami, FL

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist is a driven sales leader who designs customized customer experiences for each account and Health Care Provider (HCP), serving as the primary Point of Contact to identify mutual priorities and address needs through problem-solving and leveraging resources to enhance patient outcomes. The role requires expertise in clinical selling, account selling, access navigation, problem solving, cross-functional collaboration, and omni-channel engagement. Location: Miami, FL. Relocation and visa sponsorship are not offered.

Responsibilities

• Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aims to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
• Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify barriers, offering suitable solutions to meet the customer's needs.
• Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
• Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
• Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
• Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
• Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
• Deliver timely access assistance and work collaboratively with Patient Specialty Services associates to address customer requirements efficiently.

Qualifications

• Required: 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Required: Demonstrates the ability to collaborate across functions in a matrix environment; communicates clinical product details proficiently; maintains a proven history of high performance; excels at navigating and selling to large accounts and key customer segments.
• Required: Reside within territory, or within 50 miles from the territory border; ability to travel 60-80%; must have a valid driver’s license.
• Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Preferred: Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.

Education

• Bachelor’s degree required; advanced degree a plus.

Additional Requirements

• Driving is an essential function; must have a fully valid and unrestricted driver’s license.
• Travel up to 60-80% across a broad geography; ability to drive and/or fly within the territory.
• For Field Roles with a Dedicated Training Period: completion of initial training, including home study, eight or fewer hours per day and forty or fewer hours per week.