Allergy Territory Account Specialist – Miami, FL

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Territory Account Specialists design customized customer experiences for each account and Health Care Provider, engaging with clients to identify mutual priorities and address their needs by problem-solving and leveraging resources to enhance patient outcomes. They possess expertise in clinical selling, account selling, access navigation, problem solving, team orchestration, and omni-channel engagement.

Responsibilities

• Pinpoint mutual priorities and formulate a strategic territory business plan to enhance product demand by addressing the requirements of key partners and their patients, aiming for exceptional outcomes.
• Encourage clinical discussions that motivate customers to advocate for their patients and involve the entire account team to identify barriers, offering suitable solutions.
• Use market understanding, competitors, industry trends, and cross-functional strategies to foresee and manage opportunities and challenges.
• Plan meetings with key stakeholders to tackle complex customer issues and collaborate across departments to fulfill requirements.
• Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead virtual and live interactions with customers.
• Utilize omni-channel strategies to maximize engagement with customers, in person or virtually.
• Collaborate with regional colleagues, other field staff, and home-office teams to meet customer needs and provide access support.
• Deliver timely access assistance and work with Patient Specialty Services associates to address customer requirements efficiently.

Qualifications

• Required: Bachelor‚Äôs degree; advanced degree a plus.
• Required: 2+ years‚Äô experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Required: Ability to collaborate across functions in a matrix environment, proficiently communicate clinical product details, a track record of high performance, and skill in selling to large accounts and key customer segments.
• Required: Strong analytical skills to identify and use data to solve problems, with ethical leadership and compliance experience.
• Required: Residence within the territory or within 50 miles of the territory border; willingness to travel 60-80% across a broad geography; valid driver‚Äôs license.

Desirable Qualifications

• Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.

Education

• Not specified beyond degree requirements listed in Qualifications

Additional Requirements

• Driving is an essential function of this role; must have a valid and unrestricted driver‚Äôs license. Reasonable accommodations may be provided where appropriate.
• Field roles with a dedicated training period: training will include home study with defined hours.