Role Summary
This is a field-based and remote opportunity supporting a sales team in an assigned geography.
Area Business Leader (ABL) directs a team of Territory Account Specialists to deliver tailored customer experiences and clinical dialogue that drive demand, working cross-functionally with Healthcare Providers, Key Accounts and Systems of Care to position Novartis as a preferred partner. The role instills high-performance culture and accountability to execute brand strategy and tactics.
Responsibilities
- Recruit, develop, retain, mentor, and lead a diverse team to deliver on strategic sales objectives, establish accountability, and oversee KPIs.
- Model a shared vision, set clear expectations, promote accountability, enable others to act, and optimize processes by challenging the status quo.
- Mentor Territory Account Specialists to orchestrate total account calls, coordinating resources to meet customer needs.
- Develop and implement a customer-centric business plan with cross-functional partners to optimize customer experience and product demand.
- Serve on the regional leadership team contributing to regional goals, business execution, and culture.
- Foster a customer-centric culture where teams are engaged business owners who solve problems, collaborate, experiment, and learn from failures.
- Maintain in-depth knowledge of clinical, access, reimbursement, territory management, and omni-channel marketing tools to develop and mentor team members.
- Use analytics to inform decisions and identify risks and opportunities to optimize resource deployment.
Qualifications
- Required: Bachelorโs degree.
- Required: 2+ years of sales leadership experience in pharmaceutical/biotech or other highly regulated consumer products. Internal applicants may be eligible if they completed the ELDP, or have 2+ years of pharmaceutical/biotech sales management experience within the last two years.
- Required: Demonstrated leadership in sophisticated selling environments (physician, managed markets, limited physical access) with proven success in selling biopharmaceuticals to specialty/institutional customers.
- Required: Reside within the territory or within 100 miles of the territory border; ability to travel 60โ80%; valid driverโs license.
Skills
- Strategic leadership and people management
- Customer-centric selling and relationship management
- Cross-functional collaboration
- Data analysis and decision-making
- Omni-channel marketing and field execution
Education
Additional Requirements
- Driving is an essential function of the role; must have a valid unrestricted driverโs license.