Advanced Quality Technician

Role Summary

The Advanced Quality Technician performs tasks in inspecting and testing science products, interpreting results, managing inventory, and participating in complaint investigations. This role supports continuous improvement of products and a customer-centered culture.

Responsibilities

• Conduct inspections of raw materials and finished goods to ensure specifications and quality standards are met with minimal instruction and supervision.
• Conduct inspection of product literature and labels to ensure accuracy.
• Attention to detail; reconcile documents; compile, analyze and report on data of moderate complexity.
• Advocate for Quality Ideals by demonstrating commitment to meeting quality requirements in daily work.
• Make decisions based on data or results of work.
• Draft and revise standard operating procedures (SOPs).
• Propose and implement process improvements.
• Utilize relevant internal databases and job-applicable software programs effectively.
• Demonstrate a high level of problem-solving ability with the capacity to suggest future changes.
• Participate in training less experienced employees.
• Fill in for all Quality Technician duties as needed.
• Follow guidelines and comply with all company safety, quality, and training procedures and regulations.
• Perform additional duties as assigned.

Qualifications

• Knowledge of Quality Assurance principles.
• Knowledge of ISO13485, ISO9001, and MDSAP compliance.
• Knowledge of safety and company procedures and practices.
• Skills in coordination with Manufacturing departments.
• Skills in problem solving; including the ability to identify and appropriately evaluate a course of action.
• Skills in critical thinking.
• Ability to be flexible and to act independently and with teams on projects.
• Ability to plan, organize and multi-task to complete assignments efficiently.
• Ability to communicate professionally, both oral and written; pay attention to details and maintain high accuracy.
• Ability to work independently and with a team; ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.).

Education

• High school diploma or equivalent with 2+ years related experience or an associate degree with 0+ years of experience. Proficient computer and data entry skills, organizational skills, and excellent proofreading skills. Detail oriented. Working knowledge of Microsoft Word and Excel. Ability to work in a fast-paced environment, multitask, and have good communication skills, both verbally and in writing.