AD, Enterprise Functional Excellence (2 roles)

Role Summary

AD, Enterprise Functional Excellence (2 roles) at East Hanover, NJ. The role supports optimization of data collection and reporting workflows and creation of modern, user-centric reporting interfaces to enhance decision-making and drive operational excellence within the organization. This position partners with multiple stakeholders across IDS functional teams to develop functional excellence reports and dashboards that integrate data-driven insights into business strategies. Travel is 15% (domestic and/or international).

Responsibilities

• Prepare functional excellence reports and analyses (e.g., Medical, NPS, Market Access, Field) relevant to IPST & MBR
• Support product vision, roadmaps, optimizing utilization, and maintaining the delivery system for IDS HQ & Field reports, dashboards, etc.
• Support a clear narrative for functional business performance grounded in data and insights, aligned with current strategy and evolving needs
• Collaborate with scrum, development, and support teams for these products, including remote teams located internationally
• Collaborate with brand teams, functional teams (e.g., Medical, NPS, Market Access, Field), IDS teams and other NVS partners
• Collaborate with the Business Performance team to optimize data collection and reporting workflows and ensure data integrity and relevance
• Fully leverage GenAI in creation of modern performance reporting interfaces
• Proactively QC all reporting interfaces

Qualifications

• Minimum 6 years of experience in functional excellence, data reporting, or analytics within the healthcare or pharmaceutical industry
• Commitment to enabling data-driven decision making throughout the organization
• Exceptional business acumen with deep understanding of pharmaceutical industry dynamics
• Deep understanding of regulatory requirements related to reporting and compliance, and market dynamics
• Expertise with user-centric design principles
• Strong knowledge of US Pharma Patient Services, Medical Affairs, Market Access as well as Sales & Marketing
• Exceptional ability to build and maintain strong relationships with key stakeholders across internal functions
• Proven ability to identify and enhance reporting processes to improve accuracy and efficiency
• Proven track record of working within matrixed organizations on large, cross-functional teams and driving complex projects to completion
• Strong analytical and problem-solving skills with ability to interpret complex data and deliver actionable insights
• Excellent written and verbal communication skills tailored to diverse audiences
• Experience in maintaining high-quality reporting standards and ensuring compliance with industry regulations and company policies

Education

• Bachelor's degree in related field required; Master of Science and/or MBA preferred