Accounts Receivables Analyst

Purpose:
- Independently perform timely, accurate, and complete account analysis, claim resolution, and collection activity for key accounts.

Responsibilities:
- Monitor accounts for risk; develop/negotiate payment plans and solutions for past-due accounts (including financial jeopardy), determine approval needs, escalate, and recommend credit limit changes.
- Identify root causes of complex claims/payment issues and trends in aging; create presentations/reports/trend analysis using SAP, QlikView, Excel, and PowerPoint; present business cases to management and customers; support customer/sales relationship management; train new employees and lead AR presentations.
- Reconcile serialized accounts by researching open invoices/deductions; provide backup to clear debits; resolve past-due invoices, unearned discounts, disputes; drive cash flow, limit risk/bad debt expense, and reduce DSO.
- Recommend escalations; independently manage divisional/corporate accounting, budget, and reporting; establish/lead intra-department process improvement teams.
- Manage multiple priorities; follow policies/procedures; recommend policy updates.
- Participate/lead departmental projects; maintain documentation and complete tasks within time/budget.
- Use and maintain AbbVie information systems to analyze/resolve customer issues (SAP, QlikView, Microsoft Office, and other AR/collections systems).

Qualifications:
- High school graduation required.
- B.A./B.S. in Business, Accounting, or Finance preferred.
- 5–7 years’ experience in Accounting/Finance/Receivables/Customer Service (with degree) or 8+ years’ experience required.
- SAP experience required.
- Advanced Excel strongly preferred (Pivot Tables/functions/graphing; exporting/formatting data).