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Account Manager - Tepezza (Endo) - Bronx, NY (Rare Disease)

Amgen
Full-time
Remote friendly (New York, NY)
United States
Sales

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Role Summary

Account Manager/Specialty Account Manager - TEPEZZA. Territory covers Bronx, NY and White Plains, NY. Represent TEPEZZA to physicians and health care professionals, establish product sales, and perform total territory account management.

Responsibilities

  • Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
  • Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
  • Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
  • Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
  • Consistently meets or exceeds corporate sales goals.
  • Communicates territory activity in an accurate and timely manner as directed by management.
  • Drive product demand among targets through education on disease state and product information.
  • Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
  • Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
  • Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
  • Coordinate between accounts and relevant Amgen field teams to support full range of account needs.
  • Educate healthcare professionals and office staff on site of care options.
  • Attends medical congresses and society meetings as needed.
  • Manages efforts within assigned promotional and operational budget.
  • Maximizes use of approved resources to achieve territory and account level goals.
  • Successfully completes all Company training classes.
  • Completes administrative duties in an accurate and timely fashion.
  • Functions as a contributing member of a high-performance team.
  • Perform such other tasks and responsibilities as requested by the Company.

Qualifications

  • Basic Qualifications (Account Manager – Level 4): Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of sales experience; OR High school diploma/GED and 8 years of sales experience.
  • Basic Qualifications (Specialty Account Manager – Level 5): Doctorate degree & 2 years of collective account management experience, sales, & commercial experience; OR Master’s degree & 6 years; OR Bachelor’s degree & 8 years; OR Associate degree & 10 years of collective account management experience.
  • Preferred Qualifications: Buy-and-bill experience with documented success and/or biologic/infusion experience; sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states; site of care and reimbursement experience; experience with institutions and integrated delivery networks; pharma account management selling experience; strong travel (~80%); proficiency in Microsoft Office; professional, proactive demeanor; strong interpersonal and communication skills.

Skills

  • Territory planning
  • Clinical and product knowledge
  • Stakeholder engagement
  • Cross-functional coordination
  • Communication and presentation
  • Compliance and regulatory adherence
  • Site of care education

Education

  • As listed in Basic Qualifications above.

Additional Requirements

  • Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.