Account Manager/Specialty Account Manager - TAVNEOS - San Diego, CA

Role Summary

Account Manager / Specialty Account Manager for Tavneos in San Diego, CA region. Responsible for account management, educating healthcare professionals, and driving product utilization within a designated territory, including coordination with cross-functional teams to ensure access, education, and patient support for rare disease treatments.

Responsibilities

• Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
• Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
• Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
• Build and manage strong relationships with a range of stakeholders across the patient care ecosystem‚Äîincluding physicians, nurses, office staff, case managers, infusion centers, and caregivers.
• Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
• Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
• Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
• Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
• Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
• Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
• Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
• Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
• Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
• Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.

Qualifications

• Basic Qualifications (Account Manager ‚Äì Level 4): Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of sales experience; OR High school diploma/GED and 8 years of sales experience.
• Basic Qualifications (Specialty Account Manager ‚Äì Level 5): Doctorate degree & 2 years of collective account management experience, sales, & commercial experience; OR Master‚Äôs degree & 6 years of collective account management experience; OR Bachelor‚Äôs degree & 8 years of collective account management experience; OR Associate degree & 10 years of collective account management experience.

Preferred Qualifications

• Demonstrated success in reimbursement navigation, site-of-care education, and/or patient access coordination.
• Experience promoting a product requiring extensive coordination with office staff, infusion centers, and patient services teams.
• Prior experience in Rheumatology and Nephrology preferred.
• Familiarity with Tavneos and related infusion/buy-and-bill products.
• Experience engaging administrators in community practices, academic centers, IDNs, and hospital systems.
• Ability to collaborate in a matrix environment with cross-functional teams.
• Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways.
• Proven ability to build strong customer relationships and educate on complex disease states; adaptable communicator with clinical and administrative stakeholders.
• Excellent interpersonal, written, and verbal communication skills.
• High self-motivation, initiative, and adaptability in fast-paced environments.
• Proficient in Microsoft Office and virtual communication tools.
• Willingness to travel up to 80%, including occasional overnight or weekend travel.