Amgen logo

Account Manager/Specialty Account Manager - TAVNEOS - Long Island, NY (West)

Amgen
Full-time
Remote friendly (Long Beach, NY)
United States
Sales

Want to see how your resume matches up to this job? A free trial of our JobsAI will help! With over 2,000 biopharma executives loving it, we think you will too! Try it now — JobsAI.

Role Summary

Account Manager/Specialty Account Manager for Tavneos in Long Island, NY (West). Territory includes Nassau County, Great Neck, New Hyde Park, NY. Responsible for representing Tavneos to physicians and healthcare professionals, establishing product demand, and delivering comprehensive account management within the designated territory.

Responsibilities

  • Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
  • Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
  • Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
  • Build and manage strong relationships with stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
  • Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
  • Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
  • Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
  • Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
  • Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
  • Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
  • Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
  • Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
  • Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
  • Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.

Qualifications

  • Account Manager – Level 4: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree with 6 years of relevant sales experience; OR High school diploma/GED with 8 years of relevant sales experience.
  • Specialty Account Manager – Level 5: Doctorate degree with 2 years of collective account management/sales experience; OR Master’s degree with 6 years of experience; OR Bachelor’s degree with 8 years of experience; OR Associate degree with 10 years of experience.

Preferred Qualifications

  • Demonstrated success in reimbursement navigation, site of care education, and/or patient access coordination.
  • Experience promoting a product requiring coordination with office staff, infusion centers, and patient services teams.
  • Prior experience in Rheumatology and Nephrology strongly preferred.
  • Familiarity with Tavneos therapies and related processes.
  • Experience engaging administrators in community practices, academic centers, IDNs, and hospital systems.
  • Ability to collaborate in a matrix environment with cross-functional teams.
  • Strong knowledge of payer policies and reimbursement processes; experience navigating formulary pathways.
  • Proven ability to educate on complex disease states and adapt communication to diverse audiences.
  • Excellent interpersonal, written, and verbal communication skills; ability to communicate with clinical and administrative stakeholders.
  • Self-motivated, proactive, and adaptable in fast-paced or ambiguous environments.
  • Proficient in Microsoft Office and virtual communication tools.
  • Willingness to travel up to 80%, including occasional overnight or weekend travel.