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Account Manager/Specialty Account Manager - TAVNEOS- Las Vegas, NV

Amgen
On-site
Las Vegas, NV
Sales

Role Summary

In this vital role you will represent Tavneos to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve as a central point of contact for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care. As a SAM, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments.

Responsibilities

  • Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
  • Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
  • Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
  • Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
  • Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
  • Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
  • Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
  • Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
  • Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
  • Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
  • Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
  • Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
  • Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
  • Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.

Qualifications

  • Required: Account Manager – Level 4: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
  • Required: Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management experience, sales, and commercial experience; OR Master’s degree and 6 years of collective account management experience, sales, and commercial experience; OR Bachelor’s degree and 8 years of collective account management experience, sales, and commercial experience; OR Associate degree and 10 years of collective account management experience, sales, and commercial experience.
  • Preferred: Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
  • Preferred: Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
  • Preferred: Prior experience working in or with Rheumatology and Nephrology strongly preferred.
  • Preferred: Familiarity with Tavneos – e.g., infused therapies, buy-and-bill products, products under medical benefit highly desired.
  • Preferred: Experience engaging within administrators – e.g., community practices, academic centers, IDNs, hospital systems.
  • Preferred: Ability to collaborate effectively in a matrix environment, working cross-functionally with Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
  • Preferred: Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
  • Preferred: Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
  • Preferred: Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
  • Preferred: High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
  • Preferred: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
  • Preferred: Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

Skills

  • Strong knowledge of payer policies, reimbursement processes, and managed markets; ability to navigate formulary pathways.
  • Proven ability to build strong customer relationships and educate on complex disease states; adaptable communication to diverse audiences.
  • Excellent interpersonal, written, and verbal communication with clinical and administrative stakeholders.
  • Self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.

Additional Requirements

  • Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.