Account Manager/Specialty Account Manager - TAVNEOS - Boston, MA (North)

Role Summary

Account Manager/Specialty Account Manager for Tavneos in Boston, MA (North). Territory includes Cambridge, MA. Represent Tavneos to physicians and healthcare professionals, driving product utilization and delivering comprehensive account management within a designated territory. Serve as a central point of contact for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care.

Responsibilities

• Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
• Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
• Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
• Build and manage strong relationships with a range of stakeholders across the patient care ecosystem‚Äîincluding physicians, nurses, office staff, case managers, infusion centers, and caregivers.
• Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
• Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
• Coordinate internal matrix teams to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
• Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
• Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
• Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
• Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
• Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
• Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
• Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.

Qualifications

• Required: Basic Qualifications (Account Manager ‚Äì Level 4): Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of sales experience; OR High school diploma/GED and 8 years of sales experience.
• Required: Basic Qualifications (Specialty Account Manager ‚Äì Level 5): Doctorate degree & 2 years of collective account management experience, sales, & commercial experience; OR Master‚Äôs degree & 6 years of collective account management experience, sales, & commercial experience; OR Bachelor‚Äôs degree & 8 years of collective account management experience, sales, & commercial experience; OR Associate degree & 10 years of collective account management experience, sales, & commercial experience.
• Preferred: Demonstrated success in reimbursement navigation, site of care education, and/or patient access coordination; experience promoting a product requiring coordination with office staff, infusion centers, and patient services teams; prior experience in Rheumatology and Nephrology; familiarity with Tavneos and related processes; experience engaging with administrators in community/practice settings; ability to collaborate in a matrix environment; knowledge of payer policies and formulary/navigation experience; strong customer relationship and communication skills; self-motivated and adaptable; proficient in Microsoft Office and virtual tools; willingness to travel up to 80% including overnight/weekend travel.

Skills

• Account management
• Relationship building with healthcare providers and staff
• Cross-functional collaboration
• Payer policy and reimbursement navigation
• Communication and education on complex disease states
• Strategic planning and territory management
• Use of digital engagement tools and Microsoft Office

Education

• As required by qualifications above (Bachelor‚Äôs, Master‚Äôs, Doctorate, or equivalent).

Additional Requirements

• Willingness to travel up to 80%, including occasional overnight or weekend travel as needed.