Role Summary
Account Manager/Specialty Account Manager - IgG4 - New Orleans, LA (Rare Disease) role representing UPLIZNA to physicians and health care professionals, establishing product sales, and performing total territory account management.
Responsibilities
- Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
- Promotes UPLIZNA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
- Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
- Develops strong customer relationships by better understanding the customerโs needs and goals and communicating those needs and goals to other team members.
- Consistently meets or exceeds corporate sales goals.
- Communicates territory activity in an accurate and timely manner as directed by management.
- Drive product demand among targets through education on disease state and product information.
- Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
- Adheres to the Companyโs compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
- Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals,
- Coordinate between accounts and relevant Amgen field teams to support full range of account needs,
- Educate healthcare professionals and office staff on site of care options.
- Attends medical congresses and society meetings as needed.
- Manages efforts within assigned promotional and operational budget.
- Maximizes use of approved resources to achieve territory and account level goals
- Successfully completes all Company training classes.
- Completes administrative duties in an accurate and timely fashion.
- Functions as a contributing member of a high-performance team.
- Perform such other tasks and responsibilities as requested by the Company.
Qualifications
- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR
- Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR
- High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Preferred Qualifications
- Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
- Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
- Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
- Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred.
- Site of care and reimbursement experience strongly preferred.
- Experience working with institutions and integrated delivery networks preferred.
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
- Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Education
- None beyond qualifications listed above; degrees as specified in Basic Qualifications.