Role Summary
Account Manager/Specialty Account Manager - IgG4- Milwaukee, WI (Rare Disease). Territory includes Milwaukee, Madison, and Green Bay Wisconsin.
Responsibilities
- Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
- Promotes UPLIZNA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
- Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
- Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
- Consistently meets or exceeds corporate sales goals.
- Communicates territory activity in an accurate and timely manner as directed by management.
- Drive product demand among targets through education on disease state and product information.
- Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
- Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
- Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
- Coordinate between accounts and relevant Amgen field teams to support full range of account needs.
- Educate healthcare professionals and office staff on site of care options.
- Attends medical congresses and society meetings as needed.
- Manages efforts within assigned promotional and operational budget.
- Maximizes use of approved resources to achieve territory and account level goals.
- Successfully completes all Company training classes.
- Completes administrative duties in an accurate and timely fashion.
- Functions as a contributing member of a high-performance team.
- Performs other tasks and responsibilities as requested by the Company.
Qualifications
- Basic Qualifications (Account Manager – Level 4): Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of relevant sales experience; OR High school diploma/GED and 8 years of relevant sales experience.
- Basic Qualifications (Specialty Account Manager – Level 5): Doctorate degree with 2 years of account management/sales experience; OR Master’s degree with 6 years of experience; OR Bachelor’s degree with 8 years of experience; OR Associate degree with 10 years of experience.
- Preferred Qualifications: Demonstrated success in reimbursement navigation, site of care education, and/or patient access coordination; experience promoting a product requiring coordination with office staff, infusion centers, and patient services teams; ability to build strong customer relationships and educate on complex disease states; buy-and-bill experience or biologic/infusion experience; sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, or rare/specialty disease states; site of care and reimbursement experience; experience with institutions and integrated delivery networks; pharma account management selling experience; travel about 80% (may vary by territory); proficiency in Microsoft Office; professional demeanor; strong interpersonal and communication skills.
Skills
- Strong communication and relationship-building abilities
- Strategic territory planning and execution
- Cross-functional coordination with field teams
- Knowledge of site-of-care dynamics and reimbursement processes
Education
- See Basic Qualifications above
Additional Requirements
- Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.