Account Manager, Respiratory LTC – Northeast

Role Summary

Account Manager, Respiratory LTC – Northeast. Responsible for managing and growing the assigned territory within the Northeast region (New York, New Jersey, and Philadelphia), ensuring LTC residents have access to promoted Viatris products through compliant engagement with prescribers, pharmacists, and Nursing Facility staff. Develops customer insights and strong relationships to increase awareness, appropriate use, and access of promoted products, while managing budgeted activities and reporting.

Responsibilities

• The Northeast region includes New York, New Jersey, and Philadelphia.
• Manage, develop, and grow the assigned territory; ensure LTC residents have access to promoted products through compliant engagement with long-term care prescribers, pharmacists, and Nursing Facility decision makers and staff.
• Develop customer insights and critical relationships to increase awareness and appropriate use and access of promoted products; improve Viatris product availability in LTC facilities.
• Build relationships with all members of the LTC resident’s care team (PharmD, MD/NP/PA, LPN/RN).
• Educate physicians, NP/PA, consultant pharmacists, and nursing facility staff on appropriate use of VIATRIS products.
• Develop strong relationships with LTC customers including key opinion leaders within the territory.
• Gain consistent access to healthcare provider touchpoints.
• Demonstrate deep customer and practice knowledge; use sales aids and tailored materials per training.
• Identify and resolve customer concerns; provide guidance on acquisition of VIATRIS products.
• Execute territory plan with appropriate calls, frequency, meals, speaker programs, etc.; operate within budgets and policy guidelines.
• Prepare and submit timely business reports and maintain expense records.
• Analyze and adjust quarterly business/action plans; collaborate with management and cross-functional teams.
• Attend LTC conferences, trainings, events, and product launches as required; take on leadership opportunities with a positive, collaborative attitude.
• Remain compliant with all regulations; perform other duties as assigned.

Qualifications

• Minimum of a Bachelor's degree (or equivalent) and 8 years of experience in pharmaceutical or related healthcare sales; life sciences emphasis preferred. LTC-focused experience preferred.
• Experience with territory business management, budgeting, action planning, routing, call activity, and sales programming.
• Experience with successful pull-through of products with restricted coverage access.
• Ability to manage relationships with diverse customer types across LTC facilities, clinicians, and administrators.
• Advanced selling skills and ability to engage effectively with customers.
• Proficiency in English (speaking, reading, writing).

Skills

• Account management
• Healthcare sales
• Relationship building
• Customer insights
• Education and training delivery
• Strategic planning and budgeting
• Cross-functional collaboration

Education

• Bachelor’s degree or equivalent required; life sciences emphasis preferred.

Additional Requirements

• Location: Northeast region (NY, NJ, Philadelphia) as primary territory.