Role Summary
The Account Manager, Respiratory LTC – Great Plains is responsible for managing, developing, and growing the assigned territory in the Great Plains region (Nebraska, Iowa, and South Dakota), ensuring LTC residents have access to promoted Viatris products through compliant engagement with long-term care prescribers, pharmacists, and Nursing Facility staff.
Responsibilities
- The Great Plains region includes Nebraska, Iowa, and South Dakota.
- Manage, develop, and grow the assigned territory; ensure LTC residents have access to promoted products by addressing customer needs for product education and coverage requirements.
- Develop customer insights and relationships to increase awareness, appropriate use, and access of promoted products; improve Viatris product availability in LTC facilities.
- Build relationships with all LTC care-team members (PharmD, MD/NP/PA, LPN/RN) and meet their needs.
- Educate physicians, NP/PA, consultant pharmacists, and nursing facility staff on appropriate product use.
- Develop strong relationships with LTC customers and key opinion leaders within the territory.
- Gain consistent access to appropriate healthcare provider touchpoints.
- Demonstrate deep customer and practice knowledge; use sales aids and materials appropriately; tailor resources to customer needs.
- Identify and resolve customer concerns; provide guidance on acquisition of Viatris products.
- Execute territory plans to achieve calls, reach, frequency, meals, speaker programs within budgets and policy guidelines.
- Prepare and submit timely reports of business transactions and maintain expense records.
- Develop and adjust quarterly business/action plans.
- Collaborate with management and cross-functional teams as needed; attend LTC conferences, trainings, exhibits, meetings, and product launches.
- Demonstrate leadership when appropriate; maintain a positive, collaborative attitude; remain compliant with regulations.
- Perform all other duties as assigned.
Qualifications
- Minimum of a Bachelor's degree and 8 years of experience in pharmaceutical or related healthcare sales; life sciences emphasis preferred; LTC experience preferred.
- Experience with territory business management, budgeting, action planning, routing, call activity, and programming.
- Experience with successful pull-through of products with restricted coverage access.
- Ability to manage relationships with diverse customer types across LTC facilities and professionals; strong selling skills and effective dialogue with customers.
- English language proficiency in speaking, comprehension, reading, and writing.
Skills
- Account management
- Healthcare sales
- Relationship building with LTC stakeholders
- Education and clinical communication
- Territory planning and execution
Education
- Bachelor's degree or equivalent; life sciences preferred
Additional Requirements
- Travel within territory as needed