Account Manager, Respiratory LTC – Great Plains

Role Summary

Account Manager, Respiratory LTC – Great Plains. This role covers the Great Plains region (Nebraska, Iowa, and South Dakota) and is responsible for managing, developing, and growing the assigned long-term care territory. The incumbent ensures LTC residents have access to promoted Viatris products by addressing customer education and coverage needs through compliant engagement with prescribers, pharmacists, and Nursing Facility decision makers. The role also focuses on building critical customer relationships, improving product availability, and supporting appropriate use of Viatris products within the LTC care team.

Responsibilities

• Responsible for all aspects of managing, developing, and growing assigned territory, including ensuring all LTC residents have access to promoted products as appropriate by addressing customer needs for product education and coverage requirements through compliant engagement with long-term care prescribers, pharmacists, and Nursing Facility decision makers and staff.
• Responsible for developing customer insights and critical relationships that will increase awareness and appropriate use and access of promoted products while improving Viatris product availability to residents in LTC facilities.
• Effectively utilizes account management strategies to achieve goals through building relationships with and meeting the needs of all members of the long-term care (LTC) resident’s care team (PharmD, MD/NP/PA, LPN/RN).
• Educates physicians, mid-level practitioners (NP/PA), consultant pharmacists and nursing facility clinical and management staff on the appropriate use of VIATRIS products for patient care.
• Develops strong relationships with LTC customers including key opinion leaders (KOL’s) within the territory.
• Utilizes appropriate techniques to gain consistent access to appropriate healthcare provider touchpoints.
• Builds and demonstrates deep customer and practice knowledge.
• Utilizes appropriate sales aids, clinical reprints, and other company sponsored materials per training. Tailors appropriate resources and information depending on customer needs.
• Identifies and investigates customer concerns and communicates with appropriate staff to solve problems in a timely manner.
• Provides appropriate guidance around acquisition of VIATRIS products to customers.
• Analyzes and then executes in the territory to ensure appropriate calls, reach, frequency, business meals, speaker programs, etc. to achieve consistently strong business results. Works within given budgets and policy guidelines.
• Prepares and submits timely reports of business transactions and keeps accurate expense account records.
• Analyzes, evaluates, and adjusts as needed to develop effective quarterly business/action plans.
• Communicates and collaborates with management and region/area teammates, as well as cross-functional teammates (i.e. managed markets, operations, sales training, marketing, etc.) as business needs dictate.
• Attends LTC conferences, trainings, exhibits, meetings, and product launches as required.
• Takes on leadership opportunities as appropriate, and consistently operates with positive, collaborative attitude.
• Remains compliant with all regulations in the course of carrying out responsibilities.
• Perform all other duties as assigned.

Qualifications

• Required: Minimum of a Bachelor's degree (or equivalent) and 8 years of experience in pharmaceutical and/or other related healthcare sales.
• Preferred: Bachelor's degree (or equivalent) with emphasis in the life sciences.
• Preferred: Experience in pharmaceutical sales with a focus on long-term care.
• Required: Previous experience with territory business management including budgeting and action planning, and executing all elements of sales implementation (routing, call activity, programming).
• Required: Must possess previous experience with successful pull-through of products with restricted coverage access.
• Required: Adept at managing relationships with nursing facilities staff, attending physicians, mid-level practitioners, consultant pharmacists, dispensing pharmacy staff, and administrative positions (Medical Directors, Administrators, Directors of Nursing) and key opinion leaders.
• Required: Demonstrated advanced selling skills and ability to dialogue effectively with customers.
• Required: Proficiency in English (speaking, comprehending, reading and writing).