X-Ray/Mammography Field Engineer I

Role: Field Engineer I specializing in X-Ray/Mammography equipment, focusing on preventive maintenance and basic troubleshooting of medical imaging devices. Primary objectives include ensuring equipment reliability, supporting installation, and improving customer satisfaction through service excellence. Responsibilities involve performing scheduled maintenance, assisting with equipment installs, collaborating with experienced engineers on repairs, and maintaining accurate service records. The role emphasizes effective communication with both colleagues and customers, recommending value-added services, and adhering to safety and quality standards. Qualifications: Associate's or Bachelor's in Electrical, Biomedical, Mechanical Engineering, or related field; military experience, or equivalent; or high school diploma with 4+ years in electronic equipment servicing. Experience with web applications and Microsoft Office required. Physical ability to lift up to 35 lbs., perform manual tasks, and work in a rotating on-call schedule is necessary. High-value specifics: focus on diagnostic imaging modalities, primarily X-Ray and Mammography, with responsibilities in preventive maintenance, basic troubleshooting, and customer support. The role involves working closely with regional and national support teams, with an emphasis on service quality, regulatory compliance, and customer relationship management. Work setup is on-site with possible after-hours and weekend coverage; relocation assistance provided.