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Workflow Automation Manager

Novartis
7 hours ago
Remote friendly (Cambridge, MA)
United States
IT
Responsibilities:
- Lead end-to-end workflow automation, from process discovery through to deployment and continuous optimisation
- Build and develop a high-performing automation team, setting clear priorities and supporting ongoing capability growth
- Deliver scalable automation solutions using business process management and robotic process automation technologies
- Identify and prioritise high-value automation opportunities with cross-functional stakeholders
- Drive measurable efficiency improvements by reducing manual effort and accelerating workflow cycle times
- Ensure automation solutions meet enterprise standards for security, compliance, and architectural alignment
- Allocate resources effectively to deliver automation initiatives aligned to business priorities and strategic goals
- Promote a culture of innovation, rapid delivery, and continuous improvement supported by AI-enabled tools
- Collaborate across teams to translate complex processes into automation-ready workflows
- Embed a team-first mindset to foster collaboration, accountability, and shared ownership

Qualifications (Essential):
- 8+ years delivering workflow automation initiatives from design through to optimisation
- 3+ years of people leadership experience
- Strong stakeholder management experience and ability to influence across functions/seniority levels
- Experience analysing and redesigning complex processes and delivering BPM and RPA solutions at scale
- Proven ability to manage resources and deliver time-bound priorities in a matrixed environment
- Practical understanding of AI capabilities in workflow automation
- Curiosity-driven mindset for continuous improvement
- Experience in life sciences/pharmaceuticals or similarly complex, regulated environments

Qualifications (Desirable):
- Formal training in PM methodologies (e.g., PMP, Agile, CSM)
- Experience in pharmaceutical drug discovery or scientific research environments

Benefits:
- Expected salary range: $152,600–$283,400/year; performance-based cash incentive; potential annual equity awards; comprehensive US benefits including health/life/disability, 401(k) with match, and paid time off.