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Workflow Automation Expert

Novartis
5 hours ago
Remote friendly (Cambridge, MA)
United States
IT
Responsibilities:
- Lead end-to-end delivery of workflow automation solutions, from process discovery through deployment and optimisation
- Design and implement scalable automation using business process management (BPM) and robotic process automation (RPA)
- Translate business and user needs into automation-first solutions that improve reliability and reduce manual effort
- Identify high-impact automation opportunities with cross-functional stakeholders
- Ensure automation solutions align with enterprise platforms, security, compliance and governance standards
- Collaborate across business, technical and operational teams to drive adoption and measurable outcomes
- Apply systems thinking to analyse, model and redesign processes for automation readiness
- Act as a hands-on subject matter expert and mentor to build automation and process capability
- Promote best practices, frameworks and reusable solutions to improve organisational automation maturity
- Contribute to a culture of rapid delivery, innovation and continuous improvement using AI-enabled approaches

Qualifications (Essential):
- 7+ years designing and delivering workflow automation solutions end-to-end
- Proven ability to translate business/user needs into scalable automation via BPM and RPA
- Strong systems thinking; experience analysing and redesigning complex processes for automation readiness
- Mindset of curiosity driving continuous improvement
- Strong collaboration and communication skills across business, technical and operational teams
- Ability to influence stakeholders without formal authority in a complex, matrixed environment
- Practical understanding of AI applications in automation/transformation initiatives
- Experience in life sciences/pharmaceutical or similarly regulated environments

Qualifications (Desirable):
- Experience in pharmaceutical drug discovery or scientific research workflows
- Experience mentoring others to build capability in automation, process engineering or AI

Benefits:
- Salary expected to range from $152,600 to $283,400 per year; performance-based cash incentive; possible eligibility for annual equity awards; comprehensive benefits and time off for US-based eligible employees

Application instructions:
- Apply if Cambridge, USA is accessible; Novartis cannot offer relocation support.