Women's Health Clinical Account Specialist - Northern IL
Organon
18 days ago
On-site
Chicago, IL
Sales
The Women’s Health Clinical Account Specialist (WHCAS) supports customers by providing clinical information on company products, education, and clinical training support to help providers meet patients’ goals.
Responsibilities
- Deliver balanced product sales presentations aligning customer needs with product labeling and professional recommendations.
- Serve as a product expert; convey technical/clinical information clearly to encourage proper utilization.
- Understand and communicate the local managed care and reimbursement environment.
- Build/maintain customer partnerships; provide management updates on customer needs, feedback, marketplace dynamics, and progress to quality goals.
- Manage complex account interdependencies; develop short- and long-term account plans.
- Conduct routine product in-services and account business reviews.
- Monitor performance vs. objectives using company tools; identify competitive activity/market trends.
- Develop and execute territory/account business plans per policies/ethics; maintain product/ecosystem knowledge and certification.
- Complete administrative requirements accurately and on time.
Specifically (select accounts)
- Act as primary point of contact; understand practice structure, business model, key influencers, and patient needs; identify opportunities for relevant stakeholders.
- Support complex procurement channels (Buy and Bill, AOB, 340B) and knowledge of managed care/Medicaid/Kaiser/MSOs/GPOs/IPAs; be aware of ACA, family planning waivers/grants, federal/national policies, and religious exemptions.
- Coordinate with extended team on customer strategy for improved customer/patient support.
Qualifications & Skills (Required)
- BA/BS + 2–6 years sales OR 6+ years equivalent experience.
- Excellent interpersonal/communication skills.
- Ability to analyze metrics; work independently and in a team.
- Flexible, strong organization/time management.
- Valid driver’s license; travel as needed (territory-dependent); complete credentialing for in-person access.
Skills (Preferred)
- BA/BS + 6–8 years sales OR 10+ years equivalent with 4+ years in pharma/biotech/healthcare.
- Prior sales/account management/consultative/customer service experience; Buy and Bill experience; women’s health industry experience.
Territory
- Northern Illinois (Northern/Western Chicago suburbs, Rockford, NW Illinois); reside in territory. Reports to Regional Manager.
Responsibilities
- Deliver balanced product sales presentations aligning customer needs with product labeling and professional recommendations.
- Serve as a product expert; convey technical/clinical information clearly to encourage proper utilization.
- Understand and communicate the local managed care and reimbursement environment.
- Build/maintain customer partnerships; provide management updates on customer needs, feedback, marketplace dynamics, and progress to quality goals.
- Manage complex account interdependencies; develop short- and long-term account plans.
- Conduct routine product in-services and account business reviews.
- Monitor performance vs. objectives using company tools; identify competitive activity/market trends.
- Develop and execute territory/account business plans per policies/ethics; maintain product/ecosystem knowledge and certification.
- Complete administrative requirements accurately and on time.
Specifically (select accounts)
- Act as primary point of contact; understand practice structure, business model, key influencers, and patient needs; identify opportunities for relevant stakeholders.
- Support complex procurement channels (Buy and Bill, AOB, 340B) and knowledge of managed care/Medicaid/Kaiser/MSOs/GPOs/IPAs; be aware of ACA, family planning waivers/grants, federal/national policies, and religious exemptions.
- Coordinate with extended team on customer strategy for improved customer/patient support.
Qualifications & Skills (Required)
- BA/BS + 2–6 years sales OR 6+ years equivalent experience.
- Excellent interpersonal/communication skills.
- Ability to analyze metrics; work independently and in a team.
- Flexible, strong organization/time management.
- Valid driver’s license; travel as needed (territory-dependent); complete credentialing for in-person access.
Skills (Preferred)
- BA/BS + 6–8 years sales OR 10+ years equivalent with 4+ years in pharma/biotech/healthcare.
- Prior sales/account management/consultative/customer service experience; Buy and Bill experience; women’s health industry experience.
Territory
- Northern Illinois (Northern/Western Chicago suburbs, Rockford, NW Illinois); reside in territory. Reports to Regional Manager.