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West Regional Lead Patient Access, UPLIZNA IgG4, US (Rare Disease)

Amgen
Full-time
Remote friendly (Los Angeles, CA)
United States
Market Access

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Role Summary

West Regional Lead, Patient Access - IgG4 (Rare Disease). Location: Western United States; candidates can live anywhere within the territory.

Responsibilities

  • Lead and manage a team of patient access liaisons
  • Accountable for the performance, training, and compliance of the team
  • Develop key performance metrics appropriate to the teamโ€™s efforts and company business objectives
  • Track each team memberโ€™s performance against key metrics
  • Develop each team member individually as needed in order to fulfill the role in each region
  • Work with Case Managers and AllCare Care Managers to support patient access to medications
  • Ensure the team has appropriate fundamental and ongoing training and expertise
  • Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively
  • Coordinate team participation in national and local patient meetings and events
  • Coordinate and support patient programs, if applicable, to satisfy current patient educational needs
  • Develop presentations on the group objectives and performance as needed, at least quarterly

Qualifications

  • Required: Basic Qualifications: Doctorate degree AND 2 years of Sales/ Account Management OR direct patient care experience; OR Master's degree AND 4 years of Sales/ Account Management OR direct patient care experience; OR Bachelor's degree AND 6 years of Sales/Account Management OR direct patient care experience
  • Preferred: Bachelors degree required. MBA or advanced degree in a related field preferred
  • Preferred: 10+ years of pharma/biotech experience with a minimum of 5 years in recent orphan experience, preferably with โ€œultra-rareโ€ patient populations
  • Preferred: 5+ years of experience in managed care, distribution or patient services/reimbursement
  • Preferred: Excellent leadership, project management and problem-solving capabilities
  • Preferred: Extensive knowledge of pharmaceutical reimbursement and managed care landscape, reimbursement processes, and specialty pharmacy operations
  • Preferred: Experience working with multiple projects and managing multiple external vendors
  • Preferred: Must have strong planning, project management, communication, and organization skills. Ability to gather feedback and provide clear direction is essential. Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence required
  • Preferred: Proficient in Microsoft Office
  • Preferred: Professional, proactive demeanor
  • Preferred: Strong interpersonal skills
  • Preferred: Excellent written and verbal communication skills

Additional Requirements

  • Requires approximately 50% travel, including some overnight and weekend commitments