Responsibilities:
- Lead and manage cross-functional web program teams; accountable for website launch/enhancement/optimization delivery, timelines, resources, budget, cross-initiative alignment, and proactive risk management.
- Lead quarterly web portfolio intake/prioritization with stakeholders; operationalize governance to evaluate demand, clarify requirements, assess dependencies, and align delivery to enterprise strategy/value.
- Provide operational oversight across content, design, development, SEO, analytics, project owners, and platform stakeholders.
- Oversee program governance/health by monitoring delivery progress, adherence, documentation standards, risks/issues, and change impacts through launch and hypercare.
- Develop and report KPIs (web traffic, user behavior, SEO); deliver insights to improve performance and ways of working.
- Partner on functional testing and adherence to Agile web development, best practices, and quality standards.
- Drive continuous improvement (retrospectives; standardize templates/governance/delivery processes).
- Ensure compliance with regulatory/legal/brand standards and embed risk management into governance.
Qualifications:
Basic: Doctorate; or Master’s + 2 yrs; or Bachelor’s + 4 yrs; or Associate’s + 10 yrs; or HS/GED + 12 yrs (digital/web project management).
Preferred: 5+ yrs end-to-end digital/website lifecycle PM in fast-paced multi-stakeholder environments; Agile (preferably SAFe); tools: JIRA/ServiceNow/Confluence/Google Analytics; regulatory/compliance experience (preferably pharma); familiarity with WCAG, GDPR/privacy, HTML/CSS.