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Web Manager, Web Strategy & Operations

Amgen
2 hours ago
Remote friendly (United States)
United States
Marketing
Web Strategy & Operations, Web Manager

Responsibilities:
- Lead and manage cross-functional web program teams; accountable for website launch/enhancement/optimization delivery, timelines, resources, budget, cross-initiative alignment, and proactive risk management.
- Lead quarterly web portfolio intake/prioritization with stakeholders; operationalize governance to evaluate demand, clarify requirements, assess dependencies, and align delivery to enterprise strategy/value.
- Provide operational oversight across content, design, development, SEO, analytics, project owners, and platform stakeholders.
- Oversee program governance/health by monitoring delivery progress, adherence, documentation standards, risks/issues, and change impacts through launch and hypercare.
- Develop and report KPIs (web traffic, user behavior, SEO); deliver insights to improve performance and ways of working.
- Partner on functional testing and adherence to Agile web development, best practices, and quality standards.
- Drive continuous improvement (retrospectives; standardize templates/governance/delivery processes).
- Ensure compliance with regulatory/legal/brand standards and embed risk management into governance.

Qualifications:
Basic: Doctorate; or Master’s + 2 yrs; or Bachelor’s + 4 yrs; or Associate’s + 10 yrs; or HS/GED + 12 yrs (digital/web project management).
Preferred: 5+ yrs end-to-end digital/website lifecycle PM in fast-paced multi-stakeholder environments; Agile (preferably SAFe); tools: JIRA/ServiceNow/Confluence/Google Analytics; regulatory/compliance experience (preferably pharma); familiarity with WCAG, GDPR/privacy, HTML/CSS.

Benefits (if eligible): employee benefits package (medical/dental/vision, life/disability, retirement & savings, flexible spending), discretionary bonus/incentives, stock-based long-term incentives, time-off; flexible work models where possible.

Application: Apply at careers.amgen.com. Deadline: 4/30 (continue accepting until sufficient applicants/select candidate).