Role Summary
ViiV Healthcare is seeking an experienced Territory Account Manager (TAM) for Minneapolis on the long-acting HIV Prevention Sales team. The TAM will thrive in a fast-paced, complex environment and work with healthcare professionals to adopt a new approach to HIV prevention, delivering results through strategic account management and an integrated customer experience. The role involves selling to HCPs, servicing accounts, and aligning with ViiV’s mission to leave no person with HIV behind.
Responsibilities
- Deliver results through exceptional sales and service
- Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment
- Engage with HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts
- Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
- Prepare and execute business plans tailored to the unique needs of each customer to help HCPs scale their treatment model to reach more patients
- Coordinate with cross-functional team members to deliver an integrated product experience to customers
- Maintain a portfolio-based selling mindset and ensure cohesive, integrated experiences across ViiV
- Provide exceptional customer service by proactively addressing HCP problems, needs and requests
- Deliver and adapt execution plans to achieve performance goals using KPIs and problem solving
- Develop external relationships with key influential customers and thought leaders
- Uphold compliance, accountability, and values-based culture
- Act in ways consistent with ViiV’s culture, expectations, and values; embrace ambiguity in a launch environment and view setbacks as opportunities to learn
- Escalate issues and risks when needed and demonstrate courage by speaking up
- Understand and follow key compliance and regulatory guidelines
Qualifications
- Required: BA/BS degree and 5+ years of pharmaceutical sales experience
- Required: Ability to travel domestically as necessary, which may include overnight travel; majority of time will be spent in market
- Required: Valid Driver's License
- Preferred: Degree in Business, Marketing, or Life Sciences
- Preferred: 3+ years of specialty experience
- Preferred: Strong planning and organizational skills, analytical ability, business acumen, decision making ability, and problem-solving skills
- Preferred: Experience to influence and collaborate cross-functionally in a matrixed environment
- Preferred: Excellent written and oral communication skills
- Preferred: Experience in sales success in complex market access coverage situations
- Preferred: Experience working with HCPs to procure, manage, and administer cold chain treatment products
- Preferred: Knowledge of the HIV treatment and/or prevention markets
- Preferred: Spanish language proficiency
- Preferred: Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members