ViiV Healthcare (GSK) Senior Manager, Global Medical Operations

Role Summary

Senior Manager, Global Medical Operations will provide dedicated operational support to the ViiV Global Medical business, encompassing Global Medical Science and Franchise Medical functions. This role requires strong project management skills and the ability to adapt to team needs, ensuring the success of the broader team while managing day-to-day operational tasks effectively. Location: Durham Blackwell Street, GSK HQ.

Responsibilities

• Provide operational oversight and management of the Global Grants and Donations and Congress/Conference programs.
• Maintain and archive electronic study files for Global Grants and Donations and Congress/Conference programs.
• Manage Transfer of Value (TOV) reporting requirements at regional and state levels, ensuring validation and accuracy.
• Conduct Management Monitoring (MM) to ensure audit-worthiness.
• Ensure alignment and completeness of publication data in Datavision/Envision and ViSiONS systems for VH Supported Studies.
• Provide publication reports to key stakeholders and operational management support for VH Data Disclosure Steering Committee.
• Support Event/Meeting Management vendors for congress/conference logistics, including attendee registration, room reservations, and briefings.
• Maintain portals and archives, including GLASSES and Global Franchise Advisory Boards Teams site.
• Oversee the Anti-bribery and Corruption (ABAC) framework, including due diligence and corporate security investigations.
• Provide support to Head of Sci Comms team with budgets for Sci Comms, Grants, and Conference Sponsorships, including tracking, and payments.
• Manage contracts, change orders, and payment processing, resolving payment issues in collaboration with relevant teams.

Responsibilities (Continued)

• Flexibly support the team to ensure success in achieving organizational goals and objectives.
• Represent VH on working groups and communicate updates to the Global Medical Operations Team.
• Identify, develop, and enhance processes and procedures, ensuring standardization and sharing of best practices.
• Collaborate with internal and external stakeholders to ensure alignment with Global Medical Operations goals and initiatives, including Integrated Evidence Plans, Investigator Sponsored Research and Global Grants and Donations.

Qualifications

• Required: Bachelor’s degree & 5+ years of clinical study support experience in a clinical development organization.
• Required: Experience in Project Management.
• Preferred: Bachelor’s degree in science, nursing, or medical field, or equivalent experience in medical field.
• Preferred: Master’s degree in clinical research or equivalent experience in medical field.
• Preferred: Experience working on Microsoft Office Suite.
• Preferred: Strong project management and organizational skills.
• Preferred: Experience preparing and delivering written and verbal communications in a professional setting.
• Preferred: Experience in working or familiarity with systems such as Veeva, Apollo, Cvent, GLASSES, Content Lab, ideaPoint, and iEnvision.
• Preferred: Experience in working for Digital and Artificial Intelligence (AI).
• Preferred: Experience with budget management, contracts, and payment processing.
• Preferred: Experience providing detailed, meaningful feedback and improvements to ways of working.

Skills

• Project management
• Stakeholder management and communications
• Data management and reporting
• Budget management and contracts
• Vendor and event logistics coordination
• Familiarity with clinical operations systems (Veeva, Apollo, Cvent, GLASSES, Content Lab, ideaPoint, iEnvision)
• Knowledge of anti-bribery and corruption controls (ABAC)
• Process improvement and standardization

Education

• Bachelor’s degree in science, nursing, or medical field (or equivalent)
• Master’s degree in clinical research or equivalent (preferred)