ViiV Healthcare (GSK) Regional Medical Value & Outcomes Liaison - New York City

Role Summary

The Regional Medical Value & Outcomes Liaison (MVOL) serves as the accountable medical lead for population-based decision makers (PBDMs) at the C&D-suite level within priority accounts focused on Healthcare Delivery Networks & Systems, ensuring clinical conviction and implementation needs for ViiV Long-Acting Injectables are realized. The role works in close collaboration with the ViiV Corporate Accounts Team (VCAT) and VCART to deliver seamless value engagements and gather actionable medical voice of the customer. The MVOL will forge medical partnerships centered around shared priorities and drive transformational initiatives that create mutual value for the healthcare system and ViiV. The position requires the ability to thrive in a fast-paced, cross-functional, matrixed environment.

Responsibilities

• Develop a scientific account plan and lead external medical engagements with Health Systems/IDNs, group purchasing organizations, academic medical centers, group practices, and other stakeholders to articulate the value of VIIV medicines across disease areas (including pipeline) in accordance with VIIV policies and procedures.
• During external engagements, display confidence and executive presence, and foster partnership and collaborative ideation.
• Build relationships with account-based C&D-suite customers providing transparent and timely clinical, economic, and humanistic data to inform access, management, and purchase-based decisions.
• Act with urgency and uphold commitments made to customers.
• Appropriately engage customers on near-term pipeline assets, assessing priorities and evidence needs and supporting planning, budgeting, and reimbursement decisions for future access.
• Gather medical voice of the customer to inform and shape our access and value evidence strategy.
• Develop and maintain a deep understanding of the US healthcare environment and how changes affect PBDMs and VIIV research needs (Healthcare Reform, Quality, Population Health priorities, HIT landscape).
• Build and maintain product, disease state, pathways, and health system environment and reimbursement expertise as required by the scope of therapeutic area responsibility.
• Assess collaborative capabilities and interests including RWE; identify and facilitate opportunities for partnership where applicable.
• Leverage cross-functional medical matrix partners and internal R&D resources to meet the needs of PBDMs for deep clinical, therapeutic, or program implementation expertise.
• Demonstrate strong leadership through influence, consensus-building across teams and foster collaboration around customer solutions.
• Work closely with VCAT and VCART teams to align on customer engagement strategy and appropriately engage medical influencers/decision makers within these customers.
• Partner with other relevant US Medical team members in conceptualizing and implementing fit-for-purpose field medical account planning and engagement materials.
• Ensure accountability across the medical matrix to maintain momentum with customers.
• Establish internal connections to US Medical and RWE research teams to inform asset strategic plans.
• Participate in process/change/capability initiatives for the MVOL and broader cross-functional VIIV matrix teams as needed.
• Contribute to cultivating a strong, collaborative, and inclusive team culture within MVOL and the broader cross-functional VIIV matrix teams.

Qualifications

• Required: PharmD or PhD or medical degree
• Required: 2+ years’ experience in field-based medical role such as medical affairs, health systems engagement, or population-based decision-maker interactions or 5+ years’ experience in a health system
• Required: Travel 50%+ of the time (field-based position)
• Required: Must live within a commutable distance to a major airport
• Required: Experience working cross-functionally in a highly matrixed organization
• Preferred: Strong command of scientific and health outcomes/economic information
• Preferred: Ability to ideate strategically, influence decision makers, and develop high-impact relationships with customers and internal teams
• Preferred: Demonstrated customer-focus, problem solving abilities and strong conflict resolution skills
• Preferred: Solid business acumen and understanding of health system dynamics; direct experience in a payer, health system, and/or relevant managed care environment is strongly desired
• Preferred: Ability to perform in a fast-paced environment, manage multiple priorities simultaneously, work independently and effectively across functional teams
• Preferred: Excellent analytical, strategic thinking and communication skills