Vice President, Novartis Patient Support (NPS) Patient Support Center (PSC)
Novartis
Full-time
Remote friendly (East Hanover, NJ)
Worldwide
$261,100 - $484,900 USD yearly
Operations
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Vice President, Novartis Patient Support (NPS) Patient Support Center (PSC)
Company Name
Novartis
Found Description
The Vice President of Novartis Patient Support (NPS) Patient Support Center (PSC) oversees Program Management and Business Operations for patient access programs, managing over 450 personnel and a significant budget across multiple locations. This role delivers comprehensive patient support across the entire journey, from intake to adherence.
Key Duties:
- Setting strategic vision
- Optimizing operations
- Leading teams
- Managing finances
- Fostering a high-performance culture to ensure exceptional customer experience
- Meeting key performance indicators
Requirements:
- Driving digital transformation
- Ensuring regulatory compliance