Vice President Commercial Operations Dermatology

Role Summary

The Vice President of Commercial Operations for Dermatology will lead strategy, operations, analytics, and executional support to drive the Dermatology business unit. Reporting to the General Manager, this role will collaborate across Sales, Marketing, Market Access, and Medical Affairs to ensure operational excellence and commercial performance. The VP will oversee a multidisciplinary team covering insights, forecasting, sales operations, incentive compensation, CRM and BI systems, marketing operations, and data science. The role requires a visionary, pragmatic leader who translates strategy into scalable, data-driven operational plans for current and future launches.

Responsibilities

• Strategic Leadership: Partner with the General Manager and brand leads to define and execute the Dermatology franchise commercial strategy.
• Strategic Leadership: Serve as the primary liaison between corporate functional centers (Finance, IT, Data Science, Market Access) and the Dermatology BU to ensure aligned priorities and seamless execution.
• Strategic Leadership: Develop and operationalize strategic plans for commercial readiness, lifecycle management, and portfolio expansion through 2026 and beyond.
• Commercial Operations & Enablement: Oversee the planning and execution of all commercial operations functions, including:
• Sales Operations: Incentive design, field alignment, targeting, and sample operations.
• Market Access Operations: Payer analytics, contracting operations, patient services, and access reporting.
• Marketing Operations: Meeting planning, convention execution, digital operations, and marketing logistics.
• Forecasting & Insights: Business analytics, forecasting, and performance reporting.
• Drive operational rigor through KPI development, business reviews, and performance dashboards.
• Data, Systems, and Analytics: Lead the integration of advanced analytics, CRM, and BI systems (in partnership with BIS and Data Science) to enable real-time insights and predictive modeling.
• Data, Systems, and Analytics: Embed AI tools and capabilities into key processes and workflows to improve efficiency, decision-making, and business outcomes.
• Data, Systems, and Analytics: Ensure high-quality, compliant, and harmonized commercial data infrastructure across the Dermatology organization.
• Data, Systems, and Analytics: Champion data literacy and analytical decision-making across the commercial team.
• People Leadership: Lead, coach, and develop a team of senior directors and managers across functional disciplines, fostering a high-performance and collaborative culture.
• People Leadership: Drive organizational design and workforce planning for evolving commercial needs (e.g., open and 2026 roles in Insights, Sales Ops, Market Access Ops, and BI).
• People Leadership: Build succession plans and talent pipelines for future leadership growth.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• 15+ years of experience in commercial operations, business insights, or related functions within the pharmaceutical or biotechnology industry.
• Proven track record of building and leading multi-functional operations teams in support of specialty or rare disease franchises.
• Deep understanding of field force effectiveness, forecasting, CRM systems (e.g., Veeva, Salesforce), data strategy, and market access analytics.
• Exceptional communication, influencing, and stakeholder management skills across senior leadership levels.
• Demonstrated ability to balance strategic vision with hands-on operational execution.

Skills

• Strategic leadership and cross-functional collaboration.
• Data analytics, forecasting, and performance measurement.
• CRM and BI systems (e.g., Veeva, Salesforce) and data governance.
• AI-enabled process improvement and data literacy.
• Communication, influence, and stakeholder management.
• Change management and leadership of senior teams.

Education

• Bachelor’s degree required
• MBA or advanced degree preferred