Vice President, Commercial Operations

Role Summary

Vice President of Commercial Operations, remote

Responsible for the buildout and management of the commercial operations function to support the launch and commercialization of gedatolisib, Celcuity’s first product, across indications. Work cross-functionally to design and implement infrastructure, systems, and processes to support business information needs, analytics, and commercial excellence. Active member of the commercial leadership team, collaborating with Sales, Marketing, Market Access, Medical Affairs, Finance, Supply Chain, and Compliance.

Responsibilities

• Data Analytics:
  • Build data infrastructure and analytics capabilities to provide regular product and market updates, reporting for internal and external stakeholders.
  • Vendor selection and ongoing management of data aggregators.
  • Partner with finance and commercial management to incorporate insights into business planning/execution and regular reporting (monthly/quarterly reviews, executive updates).
  • Forecast modeling across indications, including monthly/quarterly estimates, annual updates, and long-term outlook.
  • Acquire and analyze market data (claims, demand data, channel inventory, payer data, competitive data).
  • Create an HCP targeting program using analytics and CRM, including segmentation.
  • Competitive price tracking and analysis.
• Systems/Processes:
  • Acquire, design, deploy, train, and maintain field CRM to capture activity, demand/prescribing, and market data, with MIRF reporting and promo material automation.
  • Data warehouse management and dissemination to field force/sales activity reporting.
  • Promotional material ordering system and supporting infrastructure (storage, distribution).
• Sales/Commercial Operations:
  • Vendor search and RFP for key commercial operations vendors.
  • CRM system, data warehouse, secondary data vendors, promo material distribution, LMS, meeting planning, primary market research.
  • Analyze field force size/structure (sales/medical affairs) and optimize/territory map.
  • Project manage primary/secondary market research for promoted and future indications.
  • Speaker bureau vendor reporting.
  • Incentive compensation design and evaluation.
  • Field force expense reporting guidelines.
  • Sales activity reporting.
  • Establish field force processes, including CRM integration with expense systems, vehicle reimbursement, credentialing, and field policies.
  • HCP targeting and segmentation.
  • Conference and medical symposium planning and management.
  • Fleet/vehicle reimbursement.
• Leadership/Management:
  • Develop and implement commercial training and development, including managing a dedicated FTE.
  • Build and manage commercial operations function, processes, and staff over time with leadership, training, coaching, and development.
  • Participate in commercial leadership to establish and implement strategy and operations.
  • Collaborate across marketing, sales, finance, medical/clinical development, supply chain, regulatory, and compliance to ensure alignment.
  • Partner with internal stakeholders to integrate business information into ongoing planning.
  • Develop and manage business operations budgets.
• Other duties as assigned.

Qualifications

• Required:
  • B.A./B.S. degree, ideally in science, business, or related area.
  • At least 15 years in biopharma Commercial/Business operations and related functions.
  • Experience building business operations infrastructure to support product launch and commercialization through mature lifecycle.
  • Experience in both small/emerging and mature biopharma organizations.
  • Experience procuring/analyzing third-party data to inform market understanding, monitor competitive landscape, track product launches (market share, payer environment), physician targeting, and sales force effectiveness.
  • Experience with process development/project management in an emerging/growing company.
  • Collaborative experience across Sales, Market Access, Commercial/Business Operations, Medical Affairs, Regulatory, Clinical, Legal, and Compliance.
  • Strong people management skills and a track record of building a complete commercial operations team.
  • Proven ability to manage multiple projects concurrently with leadership and communication skills.
  • Ability to partner with regulatory, legal, and compliance in all aspects of commercial operations.
• Preferred:
  • Advanced degree (MS, RPH, Pharm D, MBA, PhD) a plus but not required.
  • Experience in breast cancer therapeutics or other solid tumor markets.
  • Experience building a commercial operations team from the ground up.
  • Experience in nimble organizations and product launches.
  • ‚ÄúBuy and bill‚Äù experience in oncology.

Skills

• Strategic leadership
• Cross-functional collaboration
• Data analytics and forecasting
• CRM and data warehousing
• Vendor management
• Market research and HCP targeting
• Budget management
• Communication and presentation