Thought Leader Liaison, TEPEZZA, Midwest (Rare Disease)

Role Summary

Thought Leader Liaison, TEPEZZA, Midwest

Responsibilities

• Identify, cultivate and maintain professional relationships and deep engagement of key customers, including opinion leaders (OL), speakers, IDNs, Centers of Excellence and local/regional professional societies
• Manage and develop relationships with speakers in collaboration with marketing - activities include training, developing and engaging speakers, ensuring speaker compliance and auditing speaker programs
• Demonstrate excellence in customer-facing stakeholder collaboration ‚Äì inclusive of sales, patient services, medical science liaisons
• Determine where customers are in their engagement and advocacy journey with TED and TEPEZZA and help to drive tactics that increase engagement and advocacy
• Understand and map the local customer experience, including seeing opportunities and barriers, local referral patterns and key relationships
• Create local initiatives and solutions to address gaps and opportunities in the customer experience
• Collect and share insights with the internal cross-functional team to inform the brand strategy
• Participate in cross-functional team meetings ensuring knowledge of key priorities and metrics to help drive TEPEZZA business objectives
• Coordinate and lead all key customer meetings with the brand team at national and regional conferences
• Work with local sales team to ensure all local sponsorship conference marketing needs are met related to local tabletop displays and product theatres
• Partner with sales and marketing to ensure speakers are prepared to execute product theatres at local, regional and national conferences
• Help marketing identify and secure KOL support on key projects and initiatives across the brand
• Demonstrate a comprehensive understanding of the disease state, competitive landscape and therapeutic management of Thyroid Eye Disease
• Operate at the highest standards in alignment with Amgen‚Äôs code of business conduct, ensuring all interactions with KOLs are on-label and consistent with commercial, regulatory, and legal guidelines
• Coverage of Midwest Region ‚Äì Illinois, Indiana, Michigan, Ohio, Wisconsin, Minnesota, and Iowa

Qualifications

• Basic Qualifications:
  • Doctorate degree and 2 years of marketing, sales, relevant clinical or medical experience
  • Or Master‚Äôs degree and 4 years of marketing, sales, relevant clinical or medical experience
  • Or Bachelor‚Äôs degree and 6 years of marketing, sales, relevant clinical or medical experience
  • Or Associate‚Äôs degree and 10 years of marketing, sales, relevant clinical or medical experience
  • Or High school diploma / GED and 12 years of marketing, sales, relevant clinical or medical experience
• Preferred Qualifications:
  • 3-5 years of experience working in Ophthalmology, Endocrinology or Rare Disease in customer facing roles (sales, district manager, medical affairs/MSL, marketing opinion leader management, etc.)
  • Experience developing and executing HCP key customer strategies
  • Relationships with ophthalmology or endocrinology opinion leaders
  • Biotech/pharmaceutical industry experience required
  • Strong relationship management capabilities
  • Ability to understand scientific literature and key publications
  • Excellent organizational skills with keen attention to detail and the abilities to take ownership of issues and to work independently with confidence and to meet deadlines
  • Excellent verbal and written communication skills
  • Ability to work well with all levels of employees and demonstrate strong collaboration skills
  • Ability to work in a fast-paced, dynamic environment
  • Professional, proactive demeanor
  • Strong interpersonal skills

Travel Requirements

• Requires approximately 50-65% travel by air or car is regularly required
• Willingness to work some evenings and select weekends is required
• Located near a hub airport is recommended