Role Summary
Therapeutic Specialist representing Gilead's products to a defined customer base in Rhode Island/Worcester, MA. You will generate and grow sales by achieving or exceeding targets within a specific geographic area, employing a comprehensive account-management approach that includes in-person engagement with healthcare practices, face-to-face meetings, and strategic partnerships. You will build relationships with healthcare providers and deliver disease awareness information, clinical updates, and education on healthcare changes.
Responsibilities
- Account Management & Sales Strategy
- Build strong relationships and engage healthcare providers across touchpoints, ensuring a holistic understanding of their needs and maximizing the impact of Gilead's products.
- Develop and execute a comprehensive territory business plan that meets customer needs and achieves sales goals. Continuously monitor sales progress, adjusting strategies to meet and exceed targets.
- Product & Disease State Expertise
- Maintain a deep understanding of Gilead's products, competitive products, and the complexities of the therapeutic areaβs disease state.
- Actively promote the appropriate use of Gilead products to healthcare professionals, adhering to Corporate, PhRMA, and OIG guidelines.
- Collaboration & Teamwork
- Partner effectively with local cross-functional colleagues (field reimbursement managers, medical scientists and other field team members) to ensure a seamless customer experience through access, acquisition, administration and operational support with Gilead products.
- Collaborate externally with healthcare organizations and partner companies, including co-promotion efforts, to enhance product reach and drive sales results.
- Demonstrate the ability to build and maintain strong internal and external working relationships, ensuring seamless collaboration across departments and organizations.
- Leadership & Compliance
- Model and uphold Gilead's compliance standards and ethical behavior, demonstrating peer leadership within the team.
- Ensure adherence to regulatory agency, state, federal, and company policies, procedures, and business ethics. This includes timely reporting of adverse events to Gilead's Drug Safety and Public Health department.
- Ensure all department personnel are fully informed of and in compliance with Gilead commercial compliance policy and applicable laws and guidance related to product promotion and information dissemination.
- Customer Engagement & Reporting
- Leverage advanced influencing and relationship skills to drive sales outcomes.
- Build solid relationships and establish long-term partnerships with healthcare providers.
- Perform all required administrative tasks, including reporting call activity and customer information in designated systems, submitting expenses, and managing the territory budget.
- Continuous Learning & Development: Exhibit a passion for learning and retaining technical and scientific product information, staying updated on industry trends and changes in the therapeutic area.
- Demonstrate a self-motivated drive to surpass personal goals and consistently exceed performance standards while working autonomously.
- Experience in selling a Buy and Bill product with proven sales success.
- Inclusion & Diversity Commitment
- Actively contribute to Gilead's Inclusion & Diversity efforts, fostering an inclusive environment within the team and the broader organization.
Qualifications
- Required: High School and Nine Years' Experience
- Required: Associates Degree and Seven Years' Experience
- Required: Bachelor's Degree and Five Years Experience
- Required: Master's Degree and Three Years Experience
- Required: Ability to engage in travel as may be reasonably required, including regular travel within the assigned area
- Required: A valid driver's license is required
- Preferred: BA or BS degree
- Preferred: A minimum of 4 years of pharmaceutical, biotech or healthcare industry sales experience
- Preferred: Possess superior selling skills focused on highly competitive markets
- Preferred: Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets
- Preferred: Experience in selling injectable physician-administered products
- Preferred: Familiarity with the managed care landscape and its impact on business