Role Summary
Territory Account Manager (TAM) on the long-acting HIV Prevention Sales team. Thrives in a fast-paced, complex environment and works with healthcare professionals to adopt a new approach to HIV prevention. Develops strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals, and coordinates cross-functional teams to deliver an integrated product experience within the territory.
Responsibilities
- Deliver Results Through Exceptional Sales and Service
- Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
- Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts
- Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
- Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients
- Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers
- Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV
- Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests
- Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
- Develop and foster external relationships with key influential customers and thought leaders
- Compliance, Accountabilities, and Values Based Culture
- Act in ways consistent with ViiVโs culture, expectations, and values
- Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow
- Escalate issues and risks when needed; display courage by โspeaking upโ
- Understand and follow key compliance and regulatory guidelines
Qualifications
- Required: BA/BS degree
- Required: 5+ years of pharmaceutical sales experience
- Required: 3 plus yearsโ specialty experience
- Required: Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market
- Required: Valid Driver's License
- Preferred: Degree in Business, Marketing, or Life Sciences
- Preferred: Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
- Preferred: Experience to influence and collaborate cross-functionally in a matrixed environment
- Preferred: Excellent written and oral communication skills
- Preferred: Experience in sales success in complex market access coverage situations
- Preferred: Experience working with HCPs to procure, manage, and administer cold chain treatment products
- Preferred: Knowledge of the HIV treatment and/or prevention markets
- Preferred: Bilingual in Spanish, preferred but not required
- Preferred: Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members
Education
- BA/BS degree
- Degree in Business, Marketing, or Life Sciences