Technical Services Coordinator

Role Summary

Technical Services Coordinator responsible for maintaining biopharmaceutical GMP equipment and laboratory assets supporting Clinical Supply operations within a manufacturing pilot plant and development laboratories. Accountable for managing service providers and third-party contractors, coordinating maintenance to support manufacturing and scientific schedules. This is a full-time onsite role at the King of Prussia site.

Responsibilities

• Equipment Maintenance and Compliance:
  • Maintain biopharmaceutical process equipment including benchtop, analytical, and pilot-scale systems (e.g., mammalian cell culture single-use bag reactors, stainless steel microbial fermentors, centrifuges, purification/filtration systems, CIP, washers, autoclaves).
  • Coordinate with internal technicians, vendors, and contractors to ensure timely maintenance, cGMP compliance, and safe operation.
• Scheduling and Coordination:
  • Plan maintenance activities around manufacturing and scientific schedules with stakeholders.
  • Develop clear scopes of work for vendors/contractors to ensure efficient execution.
• Safety Compliance:
  • Manage and generate Safe Work Permits, Lock-out-Tag-out, Hazardous Energy Control Procedures, and Job Hazard Analysis for internal teams and contractors.
• Procurement and Documentation:
  • Generate purchasing requisitions for parts, maintenance services, and service contracts.
  • Follow up on receipt of parts/services and support invoicing processes.
• Troubleshooting and Problem-Solving:
  • Support equipment troubleshooting and participate in root-cause analysis using Six Sigma tools; provide recommendations to improve preventive maintenance lists.
• Maintenance Excellence Deliverables:
  • Drive Maintenance Excellence by ensuring efficient planning, scheduling, and execution of preventative and corrective maintenance; collaborate with internal teams and vendors to identify and implement improvements.
• AI Integration in Maintenance:
  • Explore AI tools to enhance predictive maintenance, asset reliability, and maintenance operations; collaborate to evaluate and implement AI-driven solutions.
• Communication and Stakeholder Management:
  • Maintain open communication with Facility Engineers, Maintenance/CMMS Engineers, Process Engineers, Safety Engineers, Operators/Supervisors, Validation, QA, Procurement, auditors, and contractors.
• On-Call Support:
  • Provide occasional off-hours on-call support for troubleshooting process equipment and utilities alarms.

Qualifications

• Required:
  • Minimum 4 years of experience in a GMP environment.
  • Experience with equipment and systems including preventive and corrective maintenance.
  • Experience with CMMS systems (e.g., EAM, SAP) and Six Sigma root-cause analysis tools.
  • Experience with safety protocols and regulatory compliance requirements.
• Preferred:
  • Bachelor‚Äôs degree in Engineering, Life Sciences, Business, or related technical field; Vocational Technical School or Military training also considered.
  • Experience implementing or exploring AI-driven solutions.
  • Experience working across diverse teams and managing multiple priorities.
  • Strong organizational, communication, and problem-solving skills.

Skills

• Maintenance planning and execution
• Root-cause analysis and Six Sigma
• CMMS utilization (EAM, SAP)
• Safety and regulatory compliance
• Vendor and contractor management
• Communication and stakeholder engagement
• AI-assisted maintenance concepts

Education

• Bachelor‚Äôs degree in Engineering, Life Sciences, Business, or related field (or equivalent technical training).

Additional Requirements

• On-site role at King of Prussia, USA.