Technical Service Representative

Role: Technical Customer Service Representative focusing on processing and managing service and repair orders, and service agreements for medical equipment at a service center. Objectives include ensuring efficient, accurate order fulfillment and fostering customer retention through effective communication. Responsibilities encompass handling customer requests, order entry, tracking, reporting, and contract management, while collaborating with sales, logistics, and legal teams. Required qualifications: High School Diploma with 2+ years of experience or Associate Degree with minimal experience; strong problem-solving, communication, and organizational skills; proficiency in Microsoft Office and CRM systems; experience with Field Service operations is a plus. High-value specifics: supporting medical equipment service, managing contracts, working in a healthcare-related environment, with an emphasis on accuracy and customer satisfaction. Location setup and travel details are not specified.