Technical Product Owner - MES

Role Summary

Technical Product Owner - MES leads the vision and prioritization for the NextGen MSP MES products supporting MedTech sites. You translate business needs into prioritized user stories and drive value delivery at the squad level, supported by Product Analysts and Business Product Owners who translate requirements into backlog items. Location: preferred in Raritan, NJ; other possible locations include Athens, GA; Cornelia, GA; San Angelo, TX.

Responsibilities

• Shape the MES product vision / roadmap and steer the squad in delivering products / platforms features / work oriented around business impact
• Shape and prioritize MES backlog, utilizing business expertise and understanding of customer needs, translating requirements into user stories & acceptance criteria
• Balance business value with technical feasibility while prioritizing stories and features, optimizing cost and improving delivery efficiency
• Act as the “voice of the customer” within the squad to ensure the squad “builds the right thing”
• Plan resourcing for the squad (i.e. new role, change in role), create ASOE requests, interview, select and onboard members to join the squad
• Accountable for shaping and hitting squad OKRs
• Work closely with MES Product/Platform Manager to establish the products’ business value and support messaging, comms and customer outreach as necessary
• Ensure the products / features / work meets relevant security, privacy & compliance standards
• Drive continuous improvement across the product lifecycle
• Drive engagement with third parties to support delivery of squad objectives
• Drive selection of solution options, work with the Lead Engineer to assess tech elements of the solution prior to user testing
• Facilitate release planning, sprint planning and demos with stakeholders
• Interact with other Squads within the Product / Platform as part of synchronization ceremonies to implement cross-squad tasks
• Drive reporting and analytics to provide visibility on squad performance and monitor sprint metrics and user results
• Work with Lead Engineer to balance tech debt with feature delivery
• Own and manage documentation and information
• Collaborate to ensure all partners are clear on product roadmap activities, design, interdependencies and timelines
• Actively participate in all squad ceremonies; leads and optimizes the flow of value using various tools and reporting cadence

Skills

• Leadership skills and behaviors: Creates a culture that relentlessly focuses on helping the people and organizations we touch
• Commitment to Our Credo, Diversity, Equity & Inclusion by ensuring we attract, develop and retain talent that reflects the communities our teams serve
• Equipped with foundational knowledge and methods to identify, engage, and build empathy with customers, and apply these methods to daily work
• Focuses on business agility, agile delivery with a fail-fast mindset, and measurable outcomes
• Demonstrated success in leading cross-functional self-organized teams
• Contributes ideas that challenge thinking
• Strong problem-solving skills with ability to analyze situations and reach productive decisions based on informed judgment
• Domain Expertise: Proven knowledge and understanding of standard practices, technology and supporting industry principles
• Domain Expertise: Experience gathering requirements and translating into a product vision by leveraging expertise in product development, engineering and UX
• Domain Expertise: Deep understanding of business processes and high-level understanding of high-quality digital product delivery
• Domain Expertise: Experienced in managing a product backlog/release plan, tracking team level metrics, attending product team ceremonies, and removing blockers
• Domain Expertise: Experienced in developing systems and tools to enable customer interactions and collaboration (e.g., digital self, precision marketing, DAM, immersive technology)
• Product / Digital Expertise: Understanding of customer journeys and customer experience
• Product / Digital Expertise: Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation and Emerging Technology

Qualifications

• Required: Bachelor's degree, preferably in Computer Science, Technology, Engineering, Business, or related field
• Required: 10+ years of IT product requirements management, design, and solution deployment of major IT capabilities across multiple sites
• Required: Experience with ERP (such as SAP / JDE) and MES (such as Camstar, Siemens OpCenter, Critical Manufacturing)
• Preferred: Experience in program / project execution utilizing Agile / JIRA / rRDM methodology
• Preferred: MES Project delivery experience
• Preferred: Product management certification
• Preferred: Familiarity with GxP and SOX requirements and regulations

Additional Requirements

• Travel expected: 10 – 20 % domestic and international travel