Technical Platform Analyst

Role Summary

Technical Platform Analyst to lead the design, development, and implementation of patient-facing digital capabilities. Own strategy, vision, and roadmap; steer design and development; and partner to engineer services powering patient and health-care professional experiences. Located in Titusville, NJ or Horsham, PA, with up to 10% travel within New Jersey/Pennsylvania and occasional North America travel.

Responsibilities

• Design and manage scalable services within a hub-and-spoke, service-oriented architecture to enable rapid scaling of microservices.
• Build reusable capabilities and microservices to support omni-channel experiences across the product portfolio.
• Lead Agile delivery as Product Owner, owning the backlog, writing user stories and acceptance criteria, prioritizing work, and driving sprint goals tied to business outcomes.
• Shape platform architecture by defining system architecture and design patterns for core microservices; support a headless, content-based approach for personalized experiences.
• Measure and optimize platform and product performance to identify opportunities for innovation and value creation.
• Drive cross-functional alignment with engineering, solution architecture, brand, and IT teams to translate opportunities into scalable solutions.
• Develop and maintain a platform roadmap enabling agility, reusability, and faster delivery of customer experiences.
• Champion best practices by engaging with IT communities of practice to align on standards, technology selection, and operational excellence.
• Foster a test-and-learn culture with data-driven decisions aligned to compliance and customer insights.
• Establish governance, processes, and communication frameworks to ensure delivery quality and compliance.
• Stay ahead of trends by monitoring emerging technologies and collaborating with partners to identify innovative digital engagement approaches.

Qualifications

Education

• Bachelor’s degree in Engineering, Computer Science, Information Architecture, or related field required.
• Advanced degree preferred.

Experience And Skills

Technical Expertise

• Proven experience designing and building large-scale distributed systems using SOA or microservices.
• Proficiency with Git-based source control tools such as Bitbucket.
• Strong familiarity with AWS core services (S3, API Gateway, Lambda, SQS, SNS, DynamoDB, RDS, EKS, EC2).
• Hands-on experience with REST and GraphQL APIs, including pub/sub content models.
• Front-end development experience with React and Next.js.
• Proficiency in one or more modern programming languages: TypeScript, Python, Node.js, or Rust.

Product Leadership

• 3–5+ years leading digital product strategy and development for large-scale applications.
• Strong understanding of product management practices: customer discovery, MVP definition, usability testing, and go-to-market planning.
• Experience with Agile/Lean development, including TDD, QA automation, and DevOps practices.
• Knowledge of site architecture, UX design principles, and software quality processes.
• Ability to translate complex business problems into clear technical solutions with measurable results.
• Skill in writing concise user stories, acceptance criteria, and roadmaps that articulate value and delivery timelines.
• Data-driven mindset to analyze trends, define KPIs, and drive performance improvements.
• Strong collaboration, communication, and influencing skills across technical and non-technical stakeholders.
• Proven experience leading teams, developing talent, and fostering an inclusive, high-performing culture.
• Passion for continuous learning and staying at the forefront of digital technology trends.

Preferred

• Experience in pharmaceutical or life sciences industry
• Full stack development, systems architecture, or engineering experience
• Ability to mentor, coach, review, and grow technical teams and talent