Tech, Operations

Role Summary

Tech, Operations role description focusing on operating automatic solid-dose packaging equipment within a GMP environment, performing line-specific duties, and contributing to continuous improvement within a team-based culture.

Responsibilities

• Under the direction of the Operational Coach (Manager) operates automatic solid-dose packaging equipment as part of an empowered work team.
• Routinely performs line-specific duties including line check-in, in-process quality monitoring, equipment operation, work center cleaning and change-over and material movement with a high degree of accuracy and efficiency in accordance with established procedures.
• Carry out manufacturing division's site mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule.
• Function in a team-based Employee Involvement culture focusing on continuous improvement of Wilson Operations.
• Operate packaging equipment to routinely achieve production standards while following GMPs and SOPs.
• Perform scrupulous cleaning and inspection of equipment between production batches.
• Set up and adjust equipment including tablet fillers, thermoformers, cappers, labelers, checkweighers, cartoners, casepackers, and palletizers as needed for optimal performance within qualified parameters.
• Examine products to detect defects, product damage, or other visual quality problems.
• Verify accuracy of critical information and complete required documentation for product run.
• Identify equipment malfunctions and repair needs; communicate appropriately for timely resolution.
• Accurately maintains detailed records of equipment cleaning, set-up, and challenge documentation.
• Encourage discussion of individual or member concerns and/or solutions to problem situations.
• Contributes to effectiveness of operations and implementation of viable improvements.
• Maintains work area in constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required protective equipment.

Quality

Conducts all packaging operations in accordance with current Good Manufacturing Practices (cGMP), site SOPs and Divisional policies. Identifies quality issues, determines root cause through minor troubleshooting and actively supports corrective actions. Notifies appropriate parties of quality deviations and supports investigations and corrective actions. Performs routine line clearance activities thoroughly to prevent cross-contamination of products.

Safety

Conforms to established safety procedures in accordance with OSHA and other regulatory agencies. Recognizes and utilizes safety equipment as needed. Takes accountability for personal safety and the safety of others. Identifies, reports, and documents unsafe conditions, participates in investigations of accidents/injuries and corrective measures.

Equipment

Operates packaging equipment within qualified parameters; performs and documents equipment challenges per current procedures. Troubleshoots equipment for jams and component problems. Identifies equipment problems to assist mechanics with corrective repairs.

Financial

Responsible for achieving packaging Profit Plan standards; maintain production schedule to complete monthly orders. Contribute to achieving departmental financial goals by understanding and controlling labor tracking, component usage and material waste.

Team/Individual Performance

Actively participates in a team-based culture through participation in team meetings and continuous improvement activities. Demonstrates maturity and integrity, adheres to site policies on conduct and attendance. Collaborates across organization levels; demonstrates leadership and conflict-resolution ability. Willingness to give and receive constructive feedback in 360° reviews.

Education

• H.S. Diploma or equivalent.
• AAS degree or higher in a Business, Science, or Technology-based field preferred.

Experience & Skills

• Required: Previous experience operating, maintaining, troubleshooting, and/or repairing industrial equipment; familiarity with PCs; ability to work in a team, adapt to change, and resolve conflict; good oral and written communication skills.
• Preferred: Three+ years in a manufacturing facility (GMP environment strongly preferred); leadership ability, peer training, productivity improvements; SAP experience.

Skills

• Accountability, Analytical Thinking, Cleanroom Gowning, Communication, Computer Literacy, Conflict Resolution, Equipment Set Up, GMP Environments, GMP Operations, Good Manufacturing Practices (GMP), In-Process Control (IPC), Mechanical Equipment Maintenance, Packaging Equipment, Packaging Machinery, Packaging Processes, Problem Resolution, Production Management, Production Scheduling, Production Standards, Productivity Improvements