Systems Engineer II - Network

Role Summary

Responsible for the operation, maintenance, administration, & improvement of selected IT Network & Infrastructure Systems.

Responsibilities

• Support all network infrastructure devices & services
• Support the sites wireless technology
• Provide both analog & digital phone support
• Work with carriers & vendors to ensure redundancy & availability of networks
• Provide Tier 1 IT network support
• Provide ad-hoc production support & after-hours support to the site
• Ensure IT systems are available, capable, & accessible
• Improve our capability by analyzing & improving the flow of information to key business units
• Recommend & implement new technologies or improve existing technologies to meet the customer’s needs
• Support Site & IT projects
• Support & practice IT Security
• Follow all safety & environmental requirements in the performance of duties
• Other accountabilities as assigned

Qualifications

• Bachelor's Degree in related field with minimum of five (5) years related experience
• Ten (10) years direct experience may be substituted in lieu of degree
• Practical experience in implementing & administering networks with more than 500 clients preferred
• Certification in a networking infrastructure discipline (e.g. CCNA, CCNP) preferred
• Specific knowledge of networking principles & concepts preferred
• Trouble-shoot, diagnose, resolve & document IT network devices (switches, routers, firewalls) & infrastructure systems (Monitoring Tools, Network Management systems, etc) preferred
• Perform project implementation & management tasks, including risk assessments, vendor analysis, specification development, system implementation & training for various information technology, telecommunication technology projects in accordance with established procedures preferred
• Perform life-cycle system development tasks for IT network & infrastructure systems preferred
• Operate infrastructure networks equipment/systems under FDA regulations & guidelines as they relate to computer-based information & automation systems preferred
• Manage supported areas within IT infrastructure cost center budget preferred
• Adhere to IT Networking/ infrastructure policies & procedures preferred
• Responsibility for implementing IT network security preferred
• Coordinates activities of IT Networking/infrastructure/Application teams preferred
• Maintain network/infrastructure documentation in accordance with federal & corporate requirements preferred
• Participate in corporate infrastructure guidance groups preferred
• Serve as IT Responsible for network & networking systems infrastructure preferred
• Perform other duties as assigned preferred
• Strategic IT Planning, IT Project Management, IT Systems Analysis (Requirement gathering, Cost/Benefit Proposal Generation), Software Life Cycle Methodologies, Software Quality Assurance, System Specification Development, Analytical Problem Solving (SPC, TQM), Critical FDA Computer System Requirements (21CFRPart 11), Computer System Management, Configuration Management & Control, Information System Security Principles preferred

Education

• Bachelor's Degree in related field with minimum of five (5) years related experience
• Ten (10) years direct experience may be substituted in lieu of degree

Additional Requirements

• Physical requirements: Moves equipment & supplies weighing up to 33 pounds; ability to perform close precision work; may be required to be stationary for parts of the day; may involve working at elevated heights and around hazardous materials