Systems Analyst/Platform Owner, Global Security Systems
AbbVie
June 27, 2026
Remote friendly (North Chicago, IL)
United States
$84,500 - $162,000 USD yearly
IT
Systems Analyst/Platform owner, Global Security Systems is responsible for the governance, administration, and continuous improvement of enterprise platforms supporting crisis management, mass notification, case management, audit, and dispatch operations.
Responsibilities
- Lead global operating model, governance, standards, and control framework for Enterprise Security Systems, including risk monitoring, mass alert notification, and case handling.
- Define and manage roles, permissions, and least privilege/data-minimization access.
- Maintain and communicate a multi-quarter platform roadmap aligned to business priorities and vendor capabilities.
- Lead Quarterly Business Reviews (performance metrics, issue logs, enhancement backlogs, action plans).
- Publish monthly and quarterly dashboards (usage, delivery success, incident metrics, case throughput, audit completion, SLA performance).
- Support readiness testing, live exercises, and post-incident reviews.
- Configure audit programs; ensure chain-of-custody integrity and complete audit trails; enforce confidentiality controls.
- Standardize data models and naming conventions; integrate with HR systems, access control, and visitor management solutions.
- Support identity lifecycle management, data synchronization, high availability, disaster recovery planning, and Priority 3+ vendor escalations.
- Manage change processes; lead UAT/regression testing and production validation; mitigate risks; develop role-based training and documentation.
Qualifications
- Bachelor’s degree in Information systems, Computer Science, Security Management, Emergency Management, Business Administration, or related field.
- 5+ years administering enterprise security or incident/crisis/case management platforms.
- Proven experience owning global platforms in complex, multi-region environments.
- Strong configuration/administration skills (workflows, templates, roles/permissions, data models, dashboards).
- Vendor management experience (SLAs, escalations, QBRs, renewals, SOWs).
- Strong change management, UAT/testing, and CAB knowledge.
- Working knowledge of privacy, compliance, and audit requirements.
- Excellent communication and global stakeholder management skills.
Responsibilities
- Lead global operating model, governance, standards, and control framework for Enterprise Security Systems, including risk monitoring, mass alert notification, and case handling.
- Define and manage roles, permissions, and least privilege/data-minimization access.
- Maintain and communicate a multi-quarter platform roadmap aligned to business priorities and vendor capabilities.
- Lead Quarterly Business Reviews (performance metrics, issue logs, enhancement backlogs, action plans).
- Publish monthly and quarterly dashboards (usage, delivery success, incident metrics, case throughput, audit completion, SLA performance).
- Support readiness testing, live exercises, and post-incident reviews.
- Configure audit programs; ensure chain-of-custody integrity and complete audit trails; enforce confidentiality controls.
- Standardize data models and naming conventions; integrate with HR systems, access control, and visitor management solutions.
- Support identity lifecycle management, data synchronization, high availability, disaster recovery planning, and Priority 3+ vendor escalations.
- Manage change processes; lead UAT/regression testing and production validation; mitigate risks; develop role-based training and documentation.
Qualifications
- Bachelor’s degree in Information systems, Computer Science, Security Management, Emergency Management, Business Administration, or related field.
- 5+ years administering enterprise security or incident/crisis/case management platforms.
- Proven experience owning global platforms in complex, multi-region environments.
- Strong configuration/administration skills (workflows, templates, roles/permissions, data models, dashboards).
- Vendor management experience (SLAs, escalations, QBRs, renewals, SOWs).
- Strong change management, UAT/testing, and CAB knowledge.
- Working knowledge of privacy, compliance, and audit requirements.
- Excellent communication and global stakeholder management skills.