Support Services Supervisor - Specimen Management

Role: Support Services Supervisor overseeing high-volume problem resolution in a laboratory setting. Objectives include leading staff development, ensuring timely and accurate specimen issue resolution, and maintaining compliance with quality standards. Responsibilities: manage escalation workflows, troubleshoot complex specimen problems, analyze data trends, and implement process improvements. Requirements: high school diploma or GED; 3+ years in laboratory, healthcare, or manufacturing environments; strong problem-solving, leadership, and communication skills; proficiency with Microsoft Office; ability to work extended hours and pass a color blindness test. Preferred: associate’s degree in Medical Technology, 1+ years clinical lab experience, supervisory experience. High-Value: laboratory operations, high-volume issue management, specimen handling, team leadership, data analysis, and process improvement in a clinical or high-throughput lab environment. Work setup: on-site in Dublin, OH, with a Tuesday-Saturday schedule and extended hours as needed.