Supervisor, Shipping & Receiving

Role Summary

Under the direction of the Plant Manager, the Shipping & Receiving Supervisor oversees daily warehouse operations to ensure the safe, timely, and compliant movement of medical products. This role leads warehouse personnel, supports quality and GMP compliance, manages inventory and documentation, and drives operational efficiency while supporting corporate transportation operations.

Responsibilities

• Supervise daily shipping, receiving, staging, and storage of medical products in compliance with GMP and safety standards
• Lead, train, coach, and develop warehouse personnel, including performance management and corrective actions up to and including termination
• Hire and onboard new employees; manage employee scheduling and payroll
• Direct the activities of operators, clerical staff, quality auditors, and mechanics during assigned shifts
• Ensure accuracy, completeness, and timeliness of all shipping and receiving documentation
• Perform periodic inspections to verify quality of inbound and outbound shipments
• Maintain a clean, organized, and safe warehouse environment
• Oversee inventory analysis and control to support operational and business needs
• Participate in internal and external quality audits and support audit readiness
• Identify and implement process improvements to increase efficiency and productivity
• Perform minor machine maintenance as required
• Ensure compliance with company policies, SOPs, and GMP requirements
• Communicate operational issues and improvement opportunities to the Plant Manager
• Support Corporate Trucking Operations
• Operate within departmental budget guidelines

Qualifications

• High School Diploma or GED required; Associate’s Degree preferred
• Minimum of three to five (3-5) years of experience as a shipping & receiving or warehouse supervisor
• Knowledge of warehouse operations, logistics, and inventory management (including potential international shipments)
• Understanding of GMP practices and strict adherence to Standard Operating Procedures
• Knowledge of FDA regulations for medical device and/or pharmaceutical manufacturing preferred
• Basic reading and math skills
• Proficiency in Microsoft Office applications and MRP systems
• Strong leadership, coaching, and team-building skills
• Effective verbal and written communication skills
• Proven work ethic with reliable attendance and positive attitude
• Ability to work flexible schedules, including weekends and overtime as required
• Commitment to continuous improvement, quality, accountability, and teamwork