Supervisor SAP Customer Master Data & Analytics

Role: Lead Customer Master Data & Analytics within AbbVie's Finance Shared Services, focusing on governance, data quality, and operational excellence for customer data across SAP S/4HANA and integrated systems. Responsibilities: define and enforce global data standards, oversee data stewardship and SAP enhancement projects, drive process improvements and automation initiatives, and provide analytics and executive reporting. Manage a team of 3–5 analysts supporting customer onboarding and data management. Requirements: 5+ years in Master Data Management, Data Governance, or Data & Analytics in complex enterprise settings; strong understanding of OTC processes and cross-functional collaboration; experience with SQL, Power BI, and data modeling; project management skills with tools like Smartsheet; excellent communication and leadership abilities. Preferred qualifications include experience with SAP S/4HANA, data stewardship platforms (e.g., DSP/Syniti), and regulatory compliance knowledge such as SOX. High-value specifics: focus on customer data within a global, regulated environment; emphasis on compliance, automation, and analytics-driven improvements; role involves cross-functional stakeholder engagement across Commercial, Finance, Supply Chain, IT, and Customer Service. Work setup and travel details are not specified.