Strategic Operations Programs Manager, Market Access (Remote)
United Therapeutics Corporation
1 month ago
Remote
United States
Market Access
Strategic Operations Programs Manager, Market Access
Responsibilities
- Own end-to-end program management for priority Market Access initiatives (launch readiness, payer policy projects, pull-through plans, digital marketing platform, and value communication programs)
- Translate strategy into executable integrated workplans (scope, milestones, dependencies, resourcing, risks/mitigations, success measures)
- Establish and lead cross-functional project governance (steering committees, workstreams, status reporting, escalation pathways)
- Partner with cross-functional leads across Market Access, Commercial, Medical, and Operations to align objectives and ensure effective handoffs
- Drive timely decision-making (develop options/trade-offs/recommendations; document outcomes and ensure follow-through)
- Coordinate and manage external vendors/partners (timelines, scope, budget, performance)
- Develop and maintain internal readiness materials (launch calendars, cross-functional playbooks, training plans, executive updates)
- Create and evolve standardized templates/toolkits/tracking mechanisms to improve consistency, efficiency, and scalability
- Support payer conferences and internal meetings (coordinate content development, reviews, and logistics)
- Partner with analytics teams to define/monitor KPIs and dashboards
- Synthesize coverage policy/guideline/market insights into actionable updates for senior leaders
- Ensure compliance with applicable laws/regulations/internal policies via Legal/Compliance/Medical reviews; maintain audit-ready documentation
- Build/refine scalable repeatable processes across Market Access (planning cycles, vendor onboarding, content workflows)
Minimum Qualifications
- Bachelor’s degree in business administration, life sciences, public health, health policy, or related field with 8+ years relevant experience in market access and/or payer marketing in pharma/biotech, or Master’s degree with 6+ years relevant experience
- 4+ years omnichannel marketing experience, including digital marketing
- 2+ years success managing cross-functional programs with multiple workstreams/dependencies and senior stakeholder visibility
- Working understanding of the U.S. payer landscape (commercial, Medicare, Medicaid) and coverage/utilization management concepts (prior authorization, step therapy, formularies)
- Proficiency with digital marketing tools/platforms (Google Analytics, Google Tag Manager, SEO tools, social media management tools, email marketing platforms)
- Strong written and verbal communication skills (executive-ready updates; synthesize complex information; influence without formal authority)
- Proficiency with Microsoft Office (PowerPoint, Excel, Word) and project management tools (Smartsheet or MS Project as applicable)
Preferred Qualifications
- Master’s degree in business administration/public health or related field
- 2+ years relevant experience in HEOR, contracting support, consulting, life sciences, and/or commercial operations
- PMP (Program Management Professional)
- Experience supporting product launches and/or major indication expansions with Market Access deliverables
- Experience in rare disease and/or specialty product environments (buy-and-bill, specialty pharmacy, site-of-care dynamics)
- Experience with payer policy engagement, value communication strategy, or evidence generation planning with HEOR and Medical
- Experience managing external vendors (contract negotiations, SOWs, budget oversight)
Benefits
- Medical/dental/vision/prescription coverage; wellness resources; 401k and ESPP; paid time off and paid parental leave; disability benefits
Location/Work Model
- Remote within the United States
Responsibilities
- Own end-to-end program management for priority Market Access initiatives (launch readiness, payer policy projects, pull-through plans, digital marketing platform, and value communication programs)
- Translate strategy into executable integrated workplans (scope, milestones, dependencies, resourcing, risks/mitigations, success measures)
- Establish and lead cross-functional project governance (steering committees, workstreams, status reporting, escalation pathways)
- Partner with cross-functional leads across Market Access, Commercial, Medical, and Operations to align objectives and ensure effective handoffs
- Drive timely decision-making (develop options/trade-offs/recommendations; document outcomes and ensure follow-through)
- Coordinate and manage external vendors/partners (timelines, scope, budget, performance)
- Develop and maintain internal readiness materials (launch calendars, cross-functional playbooks, training plans, executive updates)
- Create and evolve standardized templates/toolkits/tracking mechanisms to improve consistency, efficiency, and scalability
- Support payer conferences and internal meetings (coordinate content development, reviews, and logistics)
- Partner with analytics teams to define/monitor KPIs and dashboards
- Synthesize coverage policy/guideline/market insights into actionable updates for senior leaders
- Ensure compliance with applicable laws/regulations/internal policies via Legal/Compliance/Medical reviews; maintain audit-ready documentation
- Build/refine scalable repeatable processes across Market Access (planning cycles, vendor onboarding, content workflows)
Minimum Qualifications
- Bachelor’s degree in business administration, life sciences, public health, health policy, or related field with 8+ years relevant experience in market access and/or payer marketing in pharma/biotech, or Master’s degree with 6+ years relevant experience
- 4+ years omnichannel marketing experience, including digital marketing
- 2+ years success managing cross-functional programs with multiple workstreams/dependencies and senior stakeholder visibility
- Working understanding of the U.S. payer landscape (commercial, Medicare, Medicaid) and coverage/utilization management concepts (prior authorization, step therapy, formularies)
- Proficiency with digital marketing tools/platforms (Google Analytics, Google Tag Manager, SEO tools, social media management tools, email marketing platforms)
- Strong written and verbal communication skills (executive-ready updates; synthesize complex information; influence without formal authority)
- Proficiency with Microsoft Office (PowerPoint, Excel, Word) and project management tools (Smartsheet or MS Project as applicable)
Preferred Qualifications
- Master’s degree in business administration/public health or related field
- 2+ years relevant experience in HEOR, contracting support, consulting, life sciences, and/or commercial operations
- PMP (Program Management Professional)
- Experience supporting product launches and/or major indication expansions with Market Access deliverables
- Experience in rare disease and/or specialty product environments (buy-and-bill, specialty pharmacy, site-of-care dynamics)
- Experience with payer policy engagement, value communication strategy, or evidence generation planning with HEOR and Medical
- Experience managing external vendors (contract negotiations, SOWs, budget oversight)
Benefits
- Medical/dental/vision/prescription coverage; wellness resources; 401k and ESPP; paid time off and paid parental leave; disability benefits
Location/Work Model
- Remote within the United States