Strategic Account Manager, NYC South

Role Summary

Based in NYC South, Invivyd is building a new category of infectious disease prevention with an approved product on the market, a next-generation program in Phase 3, and a strong pipeline. This role will lead strategic territory planning, cultivate high-value partnerships across key accounts, and deliver clear, compliant education on approved messaging to diverse healthcare stakeholders. It is an opportunity to make a difference for patients, drive successful sales strategies, and contribute to a culture of adaptability and compliance.

Responsibilities

• The Strategic Account Manager acts as the key business owner of Invivyd resources and solutions for customers including Health Care Providers, Health Care Organizations, Centers of Excellence, Integrated Delivery Network (IDN) Stakeholders, Veterans Affairs (VA) Centers, Reimbursement Personnel, and Practice Administrators, and collaborates to resolve customer inquiries.
• Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand obstacles and provide appropriate solutions.
• Identify shared priorities and leverage knowledge within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and patients.
• Collaborate with cross-functional partners on overall account and territory strategy to maximize access to products and services.
• Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements.
• Utilize a data-driven approach to prioritize customers/accounts to maximize impact aligned to the strategic plan.

Qualifications

• Minimum of 10 years in the biopharma industry
• Proven track record of consistent high performance, successfully selling to large accounts and key customer segments
• Strong ability to communicate clinical product information
• Diverse experience in a matrixed environment with exposure to Reimbursement, Buy-and-Bill, Specialty Pharmacies, IDNs, and Federal channels
• Strong understanding of laws, regulations, and industry codes (e.g., PhRMA Code) governing interactions with Healthcare Professionals and Healthcare Organizations
• Knowledge of the Veterans Affairs (VA) system and the rules and regulations to conduct business within the VA system
• Results-oriented with time management skills
• Broad understanding of case management, market access, reimbursement, and selling a medical benefit product
• Experience with Hem/Onc, Rheumatology, Transplant, Hospital/IDN, Veterans Affairs, immunology, account management strategy, and new product launches
• Demonstrated time management, organizational and interpersonal skills to prioritize opportunities
• Proven sales achievement and ability to consistently beat quotas

Education

• Bachelor’s degree from an accredited college/university

Additional Requirements

• Ability to travel up to 100% across a broad geography
• In-field presence required: five days per week in the field, conducting visits and completing administrative tasks
• Candidates must live within the stated territory