Strategic Account Liaison - Northern California

Role Summary

The Strategic Account Liaison will lead the development and execution of strategies that support site selection, readiness and site activation to deliver transformative CRISPR therapy to patients. This role identifies and engages stakeholders within key accounts to support site assessment, gain commitment for site activation, and coordinate the development of care pathways leading to procurement and administration of a one-time CRISPR-based therapy. The successful candidate will help establish the infusion network and ensure seamless patient access to therapeutic solutions.

Responsibilities

• Site Readiness and Activation: Lead comprehensive site assessment and preparation activities to ensure treatment centers can procure and administer the one-time therapy upon approval
• Infusion Network Strategy & Implementation: Execute on an infusion network strategy that builds capacity to support patient access and standard operating procedures to enable infusions
• Buy and Bill Support: Work with Patient Access Liaisons to guide healthcare providers through reimbursement processes, prior authorization requirements, and financial assistance for high-cost therapies
• One-Time Treatment Coordination: Develop and manage operational care pathways supporting logistics to prescribe and administer one-time therapies including EMR development, billing and reimbursement processes, procurement, patient scheduling, product delivery and infusion administration
• Support Intellia in assessing patient demand to ensure appropriate treatment capacity upon approval and beyond
• Develop and execute comprehensive account plans for assigned strategic accounts, emphasizing cell and gene therapy capabilities and readiness
• Build and maintain C-level relationships with key decision makers at IDNs, health systems, academic medical centers, community practices, and alternative sites of care
• Identify and qualify potential treatment sites based on patient population, infrastructure capabilities, and clinical expertise
• Serve as primary point of contact for complex, multi-stakeholder implementation processes
• Navigate market access challenges including payer negotiations, patient access programs, and specialty pharmacy partnerships
• Manage extended sales cycles from initial site qualification through first patient treatment
• Coordinate with hub services, specialty pharmacies, and patient support programs to ensure seamless care delivery
• Conduct site capability assessments including capacity and forecasting, cold chain management, infusion suite requirements, and staff training needs
• Coordinate comprehensive training programs for healthcare providers on therapy administration
• Work closely with medical science liaisons, regional business managers, patient access managers, and patient hub services

Qualifications

• Exceptional relationship-building and communication skills across clinical, administrative, and C-suite stakeholders
• Strong project management abilities to coordinate complex site activation timelines
• Experience with CRM systems and site readiness tracking tools
• Ability to translate complex scientific and logistical concepts for diverse audiences
• Strong negotiation skills for site agreements or contracts
• Bachelor's degree in Life Sciences, Business, or related field; advanced degree preferred
• 7+ years’ experience within sales and/or strategic account management with IDNs or healthcare systems in biotechnology, pharmaceuticals, or rare disease
• 3+ years specific experience with cell and gene therapies or other advanced therapeutic modalities
• Proven track record managing high-value, low-volume product launches
• Experience with buy and bill reimbursement models and specialty pharmacy networks
• Experience with FDA-approved cell and gene therapies or other high-cost, buy and bill, healthcare provider administered therapies
• Previous experience with product launches requiring specialized infrastructure build and center of excellence implementation
• Experience working within academic medical centers, healthcare systems, and IDNs
• Experience developing and executing on site activation and infusion strategies

Education

• Bachelor's degree in Life Sciences, Business, or related field; advanced degree preferred

Additional Requirements

• Willingness to travel 60-70% (domestic and international)